Record in use message after you’ve closed the record

(Last Updated On: November 10, 2022)

Have you ever tried to open a sales record in Wintix and gotten the message “Record in use”?

The most likely scenario is that someone else has the record open. Wintix stops users from more than one person able to edit a record to protect the sale.

  • If the record is still locked after everyone else is out of it, go to Help | About Wintix.
  • Right click inside the white rectangle.
  • Click the Bypass record locking button and it will unlock.

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