Tag Archives: tutorial

How to setup the driver and load tickets in a Godex HD90 printer

Posted on May 26, 2017

Click here to download the driver. To setup your printer to print thermal tickets, make the following changes in the Seagull driver. This requires Administrator logon to the PC. In Printing Preferences, create a new stock. Set the orientation to … Continue reading →

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The initialization Options 2 tab – Wintix 5

Posted on May 24, 2017

Go to File | Initialization | Options 2 tab. Here are the choices you’ll find: Use 48 price codes This gives you the option to use all the included price codes. Print a receipt while selling tickets? Using this option … Continue reading →

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WannaCry Ransomware – Schneier on Security

Posted on May 23, 2017

BY Bruce Schneier SPECIAL TO THE DAILY NEWS Monday, May 15, 2017, 8:14 PM   Criminals go where the money is, and cybercriminals are no exception. And right now, the money is in ransomware. It’s a simple scam. Encrypt the … Continue reading →

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How to navigate through report pages in Wintix

Posted on May 5, 2017

Most of the reports in Wintix can be sent to a PDF, where it is easy to page through multiple report pages. If you want to run your report to the screen, though, you may not see a menu to … Continue reading →

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How to do a partial exchange for reserved seats

Posted on May 4, 2017

(Click here to learn how to do a partial exchange for general admission [GA] seats.) Say a customer purchased multiple tickets to one performance on Webtix. They want to change the date attending for one of the people in their … Continue reading →

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Everyone Is Falling For This Frighteningly Effective Gmail Scam

Posted on April 21, 2017

To read the original story on Fortune.com, click here. Robert Hackett Jan 18, 2017 Security researchers have identified a “highly effective” phishing scam that’s been fooling Google Gmail customers into divulging their login credentials. The scheme, which has been gaining … Continue reading →

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Did you accidentally delete a customer record?

Posted on April 17, 2017

A Wintix user told us that an employee accidentally marked an account for deletion that was full of history. Since she didn’t know about that, she used the “remove accounts marked for deletion” tool and the patron was deleted. Read … Continue reading →

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How to obtain an Authorize.net Login and Transaction Key

Posted on April 17, 2017

What is the API Login ID? The API Login ID is a complex value that is at least eight characters in length, includes uppercase and lowercase letters, numbers, and/or symbols, and identifies your account to the payment gateway. (Example: 89MX0gtp247Q) … Continue reading →

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How to obtain a Login and Transaction Key in Merchant Plus’ Navigate

Posted on April 17, 2017

Log into the Navigate gateway using your login and password. At the top navigation bar, find Profile and Settings and click on it. Located on the left side bar, you will see Account Settings. Below that, you will see Account, … Continue reading →

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How to create a mailing list from old shows

Posted on April 12, 2017

Perhaps you want to create a mailing or email blast to everyone who came to your shows last year – or to those who just came to a certain show or shows. There are two ways to do this. You … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Wintix 6 | Tagged | Leave a comment