Tag Archives: tutorial

Add a “tickets on sale” message with future date and time in Webtix 6

Posted on September 3, 2019

Want to create some excitement on your Webtix site about an upcoming event but not ready to put the tickets on sale yet? Some ticketing companies will let you put a “coming soon” announcement but Webtix allows you to put … Continue reading →

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Why are “Total capacity” and “Seat remaining” grayed out in Edit a Show?

Posted on September 2, 2019

If you open the Performance window, you can see that, in the example below, the Total capacity and Seats remaining functions are grayed out. This is because the Use a seating chart box has been checked. Wintix will only use … Continue reading →

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How to make sure Wintix automatically updates

Posted on August 26, 2019

To unsure Wintix automatically updates, do two things. Make sure your icon points to the right target. The icon needs to connect to C:\Wintix6\startwintix6.exe Turn off your computer at the end of the day. PLEASE NOTE: Most people turn off … Continue reading →

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The Daily Sales Report – Wintix 6

Posted on July 26, 2019

It’s critical to run a Daily Sales Report every day! This report will guarantee that daily sales are input correctly. If any errors occur during input or if a Webtix sale did not complete because an online patron abandoned the … Continue reading →

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Natalie Smigel’s Op/Ed (Stage 212) about merchants paying for credit card “rewards programs”

Posted on July 19, 2019

7-9-2019 Dear Editor, I would like to invite local businesses to join me in a campaign to call for change in the credit card industry. I am the Business Manager of a local nonprofit that accepts credit card payments. Recently, … Continue reading →

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Add special price or comp during GA sale or season package

Posted on June 17, 2022

Did you know you can add a special price or a comp (complimentary) ticket while selling a GA (general admission) show or season package? A comp ticket is complimentary so the price is 0 (zero). Special price is defined as … Continue reading →

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How to copy run of show prices in Wintix 6

Posted on June 7, 2019

Run of show prices are used to enter a price code into a show once and have it automatically appear in every performance. NOTE: Whether you add the run of show prices while adding a new show or by editing … Continue reading →

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How to save or discard an original bar code in case of exchange or cancellation

Posted on June 5, 2019

If you are using Scantix to scan guests into your venue, you may need the ability to create a new bar code in the event of an exchange or cancellation. Go to File | Initialization | Sale settings. You may … Continue reading →

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Adding images to your Webtix page – Wintix 6

Posted on May 26, 2023

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend using images no larger than 4MB. While the database can handle … Continue reading →

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Setting ticket printer settings inside Wintix – no environmental variable

Posted on May 30, 2019

If you  have an environmental variable, go here for instructions. If you don’t have an environment variable on the computer, here is what to do: In Wintix, go to File | Ticket setup | Windows printer setup – you now … Continue reading →

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