Category Archives: Webtix Full License

How to know if someone has made a donation online through Webtix

Posted on December 3, 2014

There are several ways you can get this information. 1. First, if you’re getting a copy of the Webtix receipt for each sale that’s done online, that information is in the emailed receipt.  The screen shot below is an example … Continue reading →

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Make the publicity collection mandatory

Posted on December 2, 2014

This is an option you can select when you set up your Webtix subscription.  When your online patrons come to the publicity section, they have the option of completing that section. If you choose to make this mandatory, your online … Continue reading →

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How to set up a show with a special price for two people (a “twofer” or 2 for 1)

Posted on November 25, 2014

Want to offer a special price for people who buy two tickets? Say you have a performance where the price for a single ticket is $60 but couples can buy two tickets for $100. One of our customers wanted to … Continue reading →

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Changing the Webtix shopping cart time out default of 20 minutes

Posted on October 20, 2014

If you are using Webtix for online sales, the default time for the shopping cart to time out is 20 minutes. While you can choose any amount of minutes for it to time out, we would like to give you … Continue reading →

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How to create a report on donations collected online through Webtix

Posted on October 10, 2014

There are several ways you can get this information. If you’re getting a copy of the Webtix receipt for each sale that’s done online, that information is in the emailed receipt.  See example below: Here are a few different reports you … Continue reading →

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How to give away free tickets online without the regular convenience fee

Posted on August 14, 2014

Once in awhile, there is a reason to give away tickets rather than sell them.  But if you are selling tickets online, there is generally a convenience or service fee associated with those sales. For these special cases, you don’t … Continue reading →

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How much could online ticketing with Webtix save you?

Posted on August 1, 2014

If you aren’t selling tickets online, you are missing a great opportunity to increase ticket sales and customer satisfaction. If you are using other ticketing software, you are most likely paying per ticket fees and passing those fees along to … Continue reading →

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If someone opts out of your email list in Webtix, does their email address still go into Wintix?

Posted on June 30, 2014

That’s a yes! When a patron orders tickets online, they must enter their email address, so it does get added to their customer record in Wintix. If you bring up their record and look at the Phone numbers tab, you … Continue reading →

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Returning patrons can retrieve their customer information in Webtix through their email address

Posted on May 27, 2014

Returning patrons who buy tickets online through Webtix can look up and auto-populate their customer information by searching by their email address (and password if they entered one). Not only is this convenient for your patrons, but it helps reduce … Continue reading →

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When a first time customer orders online, does their information go into the Wintix data base and into our mailing list data base?

Posted on May 27, 2014

When a customer purchases tickets online through Webtix, their information gets saved into your Mailing List database.  They are put on the email list depending on which option they chose on the Webtix page where they entered their information.  They … Continue reading →

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