Email error message

(Last Updated On: November 21, 2013)

A Wintix user was getting an error message every time a patron purchased a ticket online.

There  was an error while attempting do deliver your message with 
[Subject: "Admin Copy - Purchase Receipt - Emmylou Harris"] to
 (her email address). MTA p3plsmtps2ded03.prod.phx3.secureserver.net received 
this response from the destination host IP - 199.8.232.84 - 550 , 5.7.1 
(her email address): Recipient address rejected: 

What was happening was her notifications were being sent from
 centerstageticketing.com. They are listed as *from* her. Her mail server 
notices that the sender was not the same as the computer sending it. 
Therefore, it rejected the email that was supposed to go to her.

If this happens to you:> Solution:
> 1) Access Authorize.net's settings page.
> 2) Add Webtix5's response url into Authorize.net as "allowed":
> https://www.centerstageticketing.com/sites/universityofdayton/process_response.php
> 3) Perform a Webtix5 test purchase.
That will take care of it.
This entry was posted in Authorize.net, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5 and tagged . Bookmark the permalink.

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