Category Archives: Webtix Rental

This is software as a service. We host your data and allow you to rent Webtix5 for $2 a day. All you need is an internet connection.

What to do about a Webtix sale that didn’t record in Wintix but the credit card was charged

Posted on October 17, 2014

Have you had an online sale completed, but the transaction didn’t make it or record in Wintix, and the credit card was charged?  Occasionally, our clients have this problem.  This post has various instructions with screen shots so you can … Continue reading →

Posted in Accounting, Credit Card Processing, Desktop Software, Webtix Online Ticketing, Webtix Rental, Wintix 6 | Tagged , | Leave a comment

Authorize.net outage caused incomplete Wintix and Webtix purchases: Hard Error line 343

Posted on October 15, 2014

On October 10, 2014, Center Stage Software learned that some patrons of our customers were unable to complete a purchase through Webtix because of an outage at Authorize.net. In addition, because of this outage, some clients were unable to sell … Continue reading →

Posted in Authorize.net, Credit Card Processing, Internet connectivity, Webtix Online Ticketing, Webtix Rental, Webtix5 | Tagged | Leave a comment

How to create a report on donations collected online through Webtix

Posted on October 10, 2014

There are several ways you can get this information. If you’re getting a copy of the Webtix receipt for each sale that’s done online, that information is in the emailed receipt.  See example below: Here are a few different reports you … Continue reading →

Posted in Accounting, Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How to add gift certificates in Wintix 5 to be sold online in Webtix 5

Posted on October 8, 2014

To learn how to sell gift certificates in Wintix, click here. To sell gift certificates on Webtix, first create a season package in Wintix that will serve as your gift certificate. Go to Show | Utilities | Add a new … Continue reading →

Posted in Desktop Software, Season package/season tickets, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | 1 Comment

How to give away free tickets online without the regular convenience fee

Posted on August 14, 2014

Once in awhile, there is a reason to give away tickets rather than sell them.  But if you are selling tickets online, there is generally a convenience or service fee associated with those sales. For these special cases, you don’t … Continue reading →

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How much could online ticketing with Webtix save you?

Posted on August 1, 2014

If you aren’t selling tickets online, you are missing a great opportunity to increase ticket sales and customer satisfaction. If you are using other ticketing software, you are most likely paying per ticket fees and passing those fees along to … Continue reading →

Posted in Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Webtix6 | Tagged | Leave a comment

How to get links (quicklinks) to a show or performance (links or buy button codes) – Wintix 5

Posted on July 31, 2014

When designing your organization’s website, have you wanted to post your events using a poster or photo like the one below? It’s really easy to link your website’s show banners to specific show dates and times in Webtix. NOTE: For … Continue reading →

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If someone opts out of your email list in Webtix, does their email address still go into Wintix?

Posted on June 30, 2014

That’s a yes! When a patron orders tickets online, they must enter their email address, so it does get added to their customer record in Wintix. If you bring up their record and look at the Phone numbers tab, you … Continue reading →

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Wintix5 | Tagged | Leave a comment

Returning patrons can retrieve their customer information in Webtix through their email address

Posted on May 27, 2014

Returning patrons who buy tickets online through Webtix can look up and auto-populate their customer information by searching by their email address (and password if they entered one). Not only is this convenient for your patrons, but it helps reduce … Continue reading →

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How to input a connection string to connect Wintix to database on remote server

Posted on May 27, 2014

NOTE: If you host your data locally, please click here for directions. For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection … Continue reading →

Posted in Desktop Software, Webtix Rental, Webtix5, Wintix 6, Wintix5 | Tagged | Leave a comment