Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

“An error occurred while trying to report this transaction to the merchant”

Posted on July 23, 2015

Do your Webtix patrons get this Authorize.net message: An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5 | Tagged | Leave a comment

Add form choices (formchoices) to the showinfo3 tab

Posted on July 13, 2015

Form choices (a little drop down menu) are extremely useful for allowing patrons to choose all manner of things when they make a purchase online. Here are a few examples: Which shows they want to see from a season package … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want

Posted on June 16, 2022

Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading →

Posted in Webtix Online Ticketing, Webtix6, Desktop Software, Wintix 6 | Tagged , | Leave a comment

What does a sold out performance look like on Webtix?

Posted on June 22, 2015

When you click on the Purchase button for that performance, the next page displays the following message: “Sorry, there are no seats remaining. Please check back soon in case of cancellations.” If you have any open seats, even house seats, … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment

Is your show on Webtix going off sale too soon?

Posted on June 22, 2015

Please contact Center Stage Software Support: 831-920-1254 or support@centerstage.com. It’s possible there might be a small error on line 28 of ./_custom/_includes/config.php where the time zone was listed. For example, it could be entered as: $cstage[‘defaultWebtixTimeZone’] = “US/Pacific “; It … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment

How to set up a payment gateway in Wintix

Posted on June 17, 2015

Center Stage Software has developed a credit card payment gateway interface for Authorize.net. To set up Authorize.net in Wintix, you need to have an API login ID and transaction key, plus the https:// link. This information gets entered in the … Continue reading →

Posted in Webtix Online Ticketing, Desktop Software, Wintix5, Credit Card Processing | Tagged | Leave a comment

Can you use Google Analytics with Webtix?

Posted on June 12, 2015

Yes. Just have your webmaster apply the Google Analytics code to your Webtix page and you can track your patrons.

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment

How to use Wintix and Webtix to invite patrons to join a mailing list

Posted on June 11, 2015

Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to test a show in Webtix but not have customers buy tickets

Posted on May 22, 2015

It’s always important to test a show you are going to be selling online with Webtix before it actually goes on sale. It’s not likely, but in the brief time you have the show online to test it, someone may … Continue reading →

Posted in Webtix Online Ticketing | Tagged | Leave a comment

Please post your cancellation and returns policy online

Posted on April 10, 2015

Please post your ticketing and refund policy on your website. Your policy is not the responsibility of Center Stage Software. There are a few things you can also do in Webtix to make sure the information is as prominent and … Continue reading →

Posted in Webtix Online Ticketing, Wintix 6 | Tagged | Leave a comment