Category Archives: Tickets

Information about tickets and printing.

Do you print tickets using FGL printer codes? Need to add extra fields?

In Wintix go to File | Ticket Setup. Under Ticket printer type, click on the radio button FGL Codes. That will make the button labeled FGL codes active. Click on the FGL codes button, which brings up that window. You … Continue reading

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Can you print on the back of ticket stock?

That is custom printing unless you get a printer that prints on both sides. BOCA makes these but they are very pricey.  Why don’t you print the policy on the bottom of the ticket?  Remember you are definitely limited to … Continue reading

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Generating QR barcodes on tickets

Barcodes are simply a machine-readable font. However, generating them is a little different. There are three ways: Windows fonts. Native fonts inside the printer. Generated images. If you have a choice, using the native fonts in the printer is best. … Continue reading

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How to number tickets for a general admission (GA) show

Have you ever wanted to print your GA seats for a general admission event a few hundred tickets at a time so you can consign these tickets to different organizations or departments within your organization? Do you want each ticket … Continue reading

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How do you stop people from reprinting GA tickets and using them fraudulently?

When patrons purchase general admission tickets online and print them at home, every single ticket is identical. The only identifier is the order number. In theory, a customer could buy one ticket and print it as many times as they … Continue reading

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Tickets not printing correctly: FGL Boca printer

Problem: One of our customers reported that when trying to print tickets with their FGL Boca printer, the tickets started printing ‘off’ every 6th ticket. In other words the tickets weren’t printing correctly. Fix: Problem solved when going into driver … Continue reading

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How to load fan-folded tickets into a GoDEX HD90 printer

Here’s a short, helpful video that shows you the proper way to load tickets in a ticket printer. Though this demonstration is for a GoDEX printer, the instructions are basically the same no matter what brand you are using. The … Continue reading

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How to exchange seats in Wintix 6

Go to   Sales | Sales Records | Search by: (you can search by sale number, customer name, etc.). We will discuss how to exchange seats in the same performance and, then, how to exchange seats to a different performance. PLEASE … Continue reading

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How to exchange GA to reserved seats in Wintix 6

These instructions are in reference to creating social distance seating. In this scenario, we have sold tickets as GA (general admission) so that we may exchange the GA tickets for reserved seat tickets that will achieve social distancing and seating … Continue reading

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How to exchange tickets in Wintix 6 for a donation

Sometimes a patron won’t be able to use their tickets or season passes and will want the money they have paid to be a donation, instead. Here is how to do that. Go to  Sales | Sales Records | Search … Continue reading

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