Category Archives: Printers/Tickets

Find information on printers and tickets

How to print multiple tickets for multiple sales

Do you want to print multiple tickets for multiple sales without having to click Print (on the Windows printer dialogue box) for each sale? Go to File | Ticket setup Uncheck Display a prompt before printing tix. When you uncheck … Continue reading

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How to add a logo/image to a default or special ticket format in Wintix 6

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE:  Your image must be around 1″ in diameter and … Continue reading

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Is there a delay when you print tickets?

Here is what to do: On your computer, go to your devices and printers area of Windows. Once you click on Devices and Printers, you will see a listing of printers. Right click on the printer and choose Printer properties. … Continue reading

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Color graphic on ticket is fuzzy or grainy when printing on a GoDEX printer

If you have a 300 dpi printer, the graphic or logo should print clearly.  You may need to get a better digital logo designed.  Show the graphic or logo to your designer and find out if you can get a … Continue reading

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How to print a test ticket in Wintix

Here are simple instructions about how to print a test ticket in Wintix once your printer device and driver have been installed on your operating system, as well as in Wintix: Click on File | Ticket setup. Click on the … Continue reading

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Printer not printing? Try this.

While there may be many reasons your printer isn’t doing it’s job, there is something very simple to check first. Check to see if your printer settings within the printer driver are matching on both the General tab and Advanced … Continue reading

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How to get out of a special ticket format print preview screen

If you have followed these steps, Show | Edit a show | Special ticket format | Settings |Windows printer setup | File | Print preview and want to close the print preview window, there are a couple of ways to … Continue reading

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Are you getting a Syntax Error message when trying to print labels, receipts, reports or tickets?

That indicates that one or more fields on your format contains an expression with incorrect syntax. It may be that you have modified the format and, for instance, changed the Show field by removing the word Show and replacing it … Continue reading

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Printing the name of a show you can’t publicize on a ticket

Is a licensing restriction preventing you from publicizing the name of a show until a certain date, even though you can still sell tickets in the meantime? You may have to use a substitute name for awhile but whatever the … Continue reading

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Printer ejecting blank tickets?

Are you using Windows 10? You need to replace your USB 2.0 cable with a USB 3.0 cable. One of our customers, Nanci Romaine of the Coral Lakes Association in Boynton Beach, Florida, reported that their Boca PCL 24/44 300 DPI … Continue reading

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