Category Archives: Printers/Tickets

Find information on printers and tickets

How to print a test ticket in Wintix

Posted on January 7, 2016

Here are simple instructions about how to print a test ticket in Wintix once your printer device and driver have been installed on your operating system, as well as in Wintix: Click on File | Ticket setup. Click on the … Continue reading →

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Printer not printing? Try this.

Posted on January 7, 2016

While there may be many reasons your printer isn’t doing it’s job, there is something very simple to check first. Check to see if your printer settings within the printer driver are matching on both the General tab and Advanced … Continue reading →

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Are you getting a Syntax Error message when trying to print labels, receipts, reports or tickets?

Posted on December 3, 2015

That indicates that one or more fields on your format contains an expression with incorrect syntax. It may be that you have modified the format and, for instance, changed the Show field by removing the word Show and replacing it … Continue reading →

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Printer ejecting blank tickets?

Posted on October 28, 2015

Are you using Windows 10? You need to replace your USB 2.0 cable with a USB 3.0 cable. One of our customers, Nanci Romaine of the Coral Lakes Association in Boynton Beach, Florida, reported that their Boca PCL 24/44 300 DPI … Continue reading →

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How to add a link to buy tickets online in Facebook

Posted on September 30, 2015

You can add a link to your Webtix page in Facebook so patrons can easily buy tickets from your Facebook page. How do you add a link for tickets to your Page’s event? When you create an event from your … Continue reading →

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How to put a coupon on a ticket

Posted on September 28, 2015

If you are using a standard laser printer to print tickets, rather than the traditional 2″ x 5½” thermal ticket format, you can customize your ticket by doing the following: In Wintix, click on File | Ticket setup | Windows … Continue reading →

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When modifying a ticket format, does a Windows dialogue box, titled ‘Open Picture’ appear?

Posted on September 18, 2015

When modifying a ticket format, a Windows dialogue box, titled Open Picture appears.  Here is what’s happening and what to do about it. Go to File| Ticket Setup| Windows Printer Setup Wintix is looking for a graphic (image/logo) that was … Continue reading →

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“Picture too big, corrupt or in wrong format. You must fix this error before tickets can be printed.”

Posted on September 10, 2015

Do you get this error message when you click on the Windows printer set up in Wintix? A Wintix user reported this issue. The reason she was getting the Windows ‘Open’ dialogue box was that there was an image (a … Continue reading →

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Tickets not printing correctly?

Posted on August 20, 2015

A Wintix user sent us a picture of his tickets: They thought they may need to replace the printhead. If your tickets look similar to this, please do the following before replacing your printhead: Check the printer cable. Unplug and … Continue reading →

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How to rotate text or images on tickets in Wintix

Posted on August 5, 2015

Did you know you can rotate text or images so they fit better on a ticket? Go to File | Ticket setup. Click the Windows printer setup button. Your label designer will open up to edit ticket format. It will … Continue reading →

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