When modifying a ticket format, does a Windows dialogue box, titled ‘Open Picture’ appear?

(Last updated on: September 18, 2015)

When modifying a ticket format, a Windows dialogue box, titled Open Picture appears.  Here is what’s happening and what to do about it.

  • Go to File| Ticket Setup| Windows Printer Setup

ope picture

  • Wintix is looking for a graphic (image/logo) that was previously added to your ticket format, but is not able to locate it.
  • You must locate the image on your computer and save it into your C:/Tix7/Graphics folder.
  • First, you will need to click Cancel in the Open Picture dialogue box in Wintix.
  • Then click OK to the error message (File does not exist OR Picture too big, corrupt, or in wrong format) that appears.

pix too big

  • Minimize Wintix.
  • Save the image/graphic file from it’s location on your computer to the C:/Tix7/Graphics folder.
  • Then, go back to Wintix.
  • Click on File| Ticket Setup| Windows Printer Setup.
  • When the Open Picture dialogue box appears, change the Files of type: to All Files.
  • You should now see the image you saved into the Graphics folder.
  • Click on the image, then click OK.
  • The image will now be on your ticket format.

ticket 3

  • You may need to re-size the image, by dragging it from any corner, so it will display correctly.
  • If you want to remove the image, simply click on it and hit the delete key on your keyboard.

 

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