Category Archives: Printers/Tickets

Find information on printers and tickets

Resetting a ticket format to default settings

Posted on June 22, 2023

FOR INTERNAL USAGE The ticket format contains instructions as to which printer to go to, what paper size, orientation and a bunch of other things. The Windows printing subsystem contains similar instructions. It can get confused and it becomes impossible … Continue reading →

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Batch printing unprinted tickets

Posted on July 20, 2023

Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets.  Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading →

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Microsoft Printer Metadata Troubleshooter Tool

Posted on February 2, 2024

Click here to get the Troubleshooter Tool. The Microsoft Printer Metadata Troubleshooter Tool is intended to help users and administrators address the known issue as described in Printer names and icons might be changed and HP Smart app automatically installs. This tool … Continue reading →

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How to automatically print more than one copy of a receipt from Wintix

Posted on February 14, 2024

Do you need to print more than one copy of a receipt when making a sale in Wintix? And do you need to have that number of copies printed all the time? You can set it up in Wintix by … Continue reading →

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How to disable printer driver updates when Microsoft updates its operating system

Posted on February 20, 2024

Sometimes Microsoft operating system updates can play havoc with ticket printer drivers, so you may want to manually update your printer drivers at a time of your choosing, instead. Microsoft says: Right-click the Start button and select Control Panel. Make … Continue reading →

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Can you only choose an HP printer when printing tickets?

Posted on February 28, 2024

Are you having problems with your workstation only allowing you to choose a n HP printer when printing tickets? This is caused by a Microsoft Windows operating system update. Here is an explanation and troubleshooting instructions. 

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Watch videos on installing printer drivers with Seagull Scientific

Posted on March 27, 2024

Click here for videos on how to install printer drivers with Seagull Scientific. 

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Does your GoDEX DT4xW series label printer flash a red light when printing?

Posted on May 21, 2024

Does your GoDEX DT4xW series label printer flash a red light when printing? Try this calibration method: To perform calibration, do the following: Turn printer off Hold down feed button (and keep your finger on the feed button) Turn printer … Continue reading →

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How to configure a Godex DT4xW label printer

Posted on September 24, 2024

Go to your Windows search bar and type Printers and Scanners. Locate your DT4xW printer driver and select the General tab | Preferences. Under Page Setup, choose File labels (1.00 in x 3.00 in) from the down arrow in the … Continue reading →

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Are your custom tickets printing upside down?

Posted on September 17, 2019

This happened to one of our clients who uses custom tickets. The solution is to rotate the image on the ticket. NOTE: the “image” is whatever the ticket printer prints on the ticket. If you are using custom printed tickets, … Continue reading →

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