Category Archives: Accounting

If your sales tax increase begins on a certain day, you will need to change the percentage amount in the payment type before making any sales on that date. Go to File | Payment types | % per ticket or … Continue reading →

Whenever Authorize.net sends a receipt that has an Authorization only or Authorized/Pending capture message,  the sale may not be recorded in Wintix.  The reason is  Authorization Only or Authorized/Pending capture means the sale has not been paid.   To catch these random … Continue reading →

Every box office manager has faced a situation where they have given complimentary tickets to someone because of special circumstances. One of our customers had an instance where patrons thought they had completed a purchase online and showed up at … Continue reading →

If you have groups that make reservations on a regular basis (such as a school group or a group from a retirement home), the best way to manage their reservations and review payment updates, is to assign them to a … Continue reading →

Sometimes you might have groups that reserved seats long in advance of a performance but working in a busy box office, you may forget that they have not paid their balance by the time the show is near. If you … Continue reading →