Category Archives: Wintix5

Wintix5 software information. Sell tickets or register for events with ease in your box-office.

Add form choices (formchoices) to the showinfo3 tab

Form choices (a little drop down menu) are extremely useful for allowing patrons to choose all manner of things when they make a purchase online. Here are a few examples: Which shows they want to see from a season package … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to run a sales report with hand-selected shows

A Wintix user has been doing test sales in a test show, but didn’t want those to show up in a sales report and skew results. If you run a Daily Sales Report, your report shows all sales – you … Continue reading

Posted in Desktop Software, Wintix5, Reports, Wintix 6 | Tagged | Leave a comment

How to add a spouse’s name to a ticket format

Go to  File |Ticket setup | click on the Windows printer setup button –  this will bring up the Label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of … Continue reading

Posted in Desktop Software, Wintix5, Tickets, Wintix 6 | Tagged | Leave a comment

Problem emailing: “Failure. File not sent.”

A Wintix user was receiving that error message when trying to send email through Wintix. If this happens to you, there could be an issue with server settings on your network. We tested this issue using the same database they … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Updating where your wheelchair and companion seats are on a seating plan

Occasionally, the location of the wheelchair and companion seats may change in a venue and the seating plan needs to be updated. Sometimes this happens while tickets are being sold for a show that uses this plan, so there are … Continue reading

Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Cabaret seating: when to use table numbers but not seat numbers in seating plan

A Wintix user told us: “When we sell tables in our cabaret space, we tell people they will be seated at a certain table, but we DO NOT give them a specific seat.  We are concerned that when we sell … Continue reading

Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

How many orders were sold for a show or a single performance

A Wintix user needed to know how many orders of tickets (not the total of tickets) were sold because they charge a fee PER ORDER to people who rent their venue. How to get a summary of how many orders … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to set up a payment gateway in Wintix

Center Stage Software has developed a credit card payment gateway interface for Authorize.net. To set up Authorize.net in Wintix, you need to have an API login ID and transaction key, plus the https:// link. This information gets entered in the … Continue reading

Posted in Webtix Online Ticketing, Desktop Software, Wintix5, Credit Card Processing | Tagged | Leave a comment

Authorize.net information gone?

Has this happened to you? A Wintix user emailed us: “Something strange happened this morning. When the box office people arrived, the authorize.net information was wiped out. This happened to us once before, so we were prepared to fill in … Continue reading

Posted in Desktop Software, Wintix5, Credit Card Processing, Wintix 6 | Tagged | Leave a comment

How to use Wintix and Webtix to invite patrons to join a mailing list

Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment