Category Archives: Wintix5

Wintix5 software information. Sell tickets or register for events with ease in your box-office.

How to get a mailing list for people who have paid for season tickets via specific pay types

Go to Mailing list | Generate a mailing list | Export email This report will include a list of everyone who has purchased a season ticket and will include all payment types originally input in Wintix under File | Payment … Continue reading

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Run a report for the run of show that shows how many of each type of ticket was purchased

In Wintix, go to Report by show | Run of show. Select the Just the Totals radio button and the Custom report format radio button. Click on the down arrow and choose Prices format. When you run the report and … Continue reading

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What do I do if the internet goes down and I can’t sell tickets?

If Center Stage Software is hosting your Wintix, you need an internet connection to access it in real time. So how do you sell tickets if the internet goes down? Unfortunately, that can happen, but, fortunately, it rarely does. There … Continue reading

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How to change the font size on your ticket, label, receipt or report format

Please make sure when you are making changes, such as the size of the font, you choose File | Save as then navigate to the correct folder where the file should be saved. Do not choose Save as that could … Continue reading

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How to add a special added performance with different prices to sell on Webtix

One of our Wintix/Webtix users had a specially added performance with different price categories they needed to sell online with Webtix. They didn’t want to alter or add price categories to the original show, so they set up the added … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

What is the best way to see all the price categories you are using in your shows?

Here is a fast and efficient way of finding all price categories used (by show) for any time range you want: Go to Show |Utilities |Show schedule. Enter your starting date and ending date. Make sure the Show order radio … Continue reading

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Balance due showing up as $0 (zero) in a sale before payment is made?

Go to File | Payment types and check to see that 1.00 is entered for each payment type in the Multiplier column. The multiplier default is 1.00. Please do NOT change this. The multiplier is used for exchange rates for … Continue reading

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Export an email list for email programs like Constant Contact or Mail Chimp

Wintix makes it easy to create email lists that can be exported into email programs like Constant Contact or Mail Chimp. You can use mailing list groups to create a list. You can use the First Timers Report to create … Continue reading

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Cancelling a sale/exchanging for a different performance

If you are cancelling a sale at point of sale, clicking on the Cancel button only takes you out of the sale, but does NOT actually cancel the entire transaction and place it into the Cancelled Sales Graveyard. (We will … Continue reading

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Exchanging tickets for a different performance

If you are cancelling a sale at point of sale, clicking on the Cancel button only takes you out of the sale, but does NOT actually cancel the entire transaction and place it into the Cancelled Sales Graveyard. (We will … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment