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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Category Archives: Wintix 6
How to change the font and cell size in a seating plan
Uh oh! What happened here? Did you know there are settings in your seating plan that determine the font size, as well as the height of the the rows and width of the columns? In this case, the reason the … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
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Check your Authorize.net settings to prevent your patron from getting an Authorize.net receipt
We do not recommend that your patrons receive the Authorize.net receipt. We have found that patrons get confused. They should only receive the Webtix email confirmation and your box office should be receiving the Authorize.net receipt. First, check your settings … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6
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How do you stop people from reprinting GA tickets and using them fraudulently?
When patrons purchase general admission tickets online and print them at home, every single ticket is identical. The only identifier is the order number. In theory, a customer could buy one ticket and print it as many times as they … Continue reading
An important message about backing up
You probably know what we’re going to say. We do not trust automation. So when you back up: A. Get something that you understand B. Make sure it is simple enough for anyone to use C. Use it (and that … Continue reading
Set up a Fan Club for advance sales and benefits
A Fan Club in Wintix is a group of people who qualify for advance purchase at a special price. This is usually because of a previous sales history in Wintix, but it doesn’t have to be. Any collection of people … Continue reading
How to add multiple performance dates for a show in Wintix 6
Go to Show | Edit a show and click on the Add multiple dates button. A new window will appear. Set your starting date and ending date. Set your Defaults. We will choose the most common performance time, which in … Continue reading
Mac users: Are you receving an error message if more than five (5) instances of Wintix are open?
A customer reported the following: There was an issue with using a Mac computer and running Wintix using Parallels. They can open as many instances of Wintix as they want to on one computer or on a number of different … Continue reading
How do you know that the Wintix backup is working properly, and where can you find it?
In Wintix, when you click on Tools | backup | backup data, Wintix backs up the file. When the backing up is complete (should take a few minutes), the file will be saved in your C:\tix7\Output subdirectory. See screen shot … Continue reading
Why you should use Windows 7 PRO not Windows Home Premium in the Box Office
There are several important reasons you need the Pro version of Windows in the box office. Windows Home Premium doesn’t allow you to back up to network locations Windows Pro supports multiple printers Read more about the differences between Pro … Continue reading
Print customer mailing information directly on envelopes
You know you can print mailing labels with Wintix, but did you know you can print your patrons’ mailing addresses and your return address directly on an envelope? This is a time-saving feature we have developed now that printers are … Continue reading
Posted in Desktop Software, Wintix5, Printers/Tickets, Tickets, Wintix 6
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