Category Archives: Wintix 6

Export an email list for email programs like Constant Contact or Mail Chimp

Wintix makes it easy to create email lists that can be exported into email programs like Constant Contact or Mail Chimp. You can use mailing list groups to create a list. You can use the First Timers Report to create … Continue reading

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Creating a season package for shows with different seating charts

Many times shows or performances that would be covered by a season package have their own specific seating plans. When creating a season package, it is important to take those different seating plans into account. Below are instructions for creating … Continue reading

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Cancelling a sale/exchanging for a different performance

If you are cancelling a sale at point of sale, clicking on the Cancel button only takes you out of the sale, but does NOT actually cancel the entire transaction and place it into the Cancelled Sales Graveyard. (We will … Continue reading

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Exchanging tickets for a different performance

If you are cancelling a sale at point of sale, clicking on the Cancel button only takes you out of the sale, but does NOT actually cancel the entire transaction and place it into the Cancelled Sales Graveyard. (We will … Continue reading

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Having an after-party or other special event?

There are a couple of ways to sell tickets to an event such as an after party. You can add a price category that includes a ticket, plus the party. You can set up a new show with a title … Continue reading

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How to upload your Wintix database to Center Stage

IMPORTANT: After you do the backup of your data and upload it to us… If we are hosting and converting your database for an upgrade, do NOT use Wintix 5 or 6 on any computer until further notice from us. … Continue reading

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How to backup your Wintix 6 database to Center Stage

IMPORTANT: After you do the backup of your data and upload it to us… If we are hosting and converting your database for an upgrade, do NOT use Wintix 6 on any computer until further notice from us. If we … Continue reading

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Did your Wintix background change unexpectedly?

Do you have separate initialization settings in Wintix for each computer? If your computers have an environment variable for Wintix, then that could be why you’re seeing a different Wintix background on one computer that is different from another computer. … Continue reading

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If you don’t do refunds, what can you do if tickets are exchanged for cheaper ones?

A Wintix user asked us what to do when a patron exchanges from a more expensive performance to a cheaper performance, since it shows that the total sale is less than the total paid and is therefore out of balance. … Continue reading

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Wintix 6 – Setting up special price codes

In Wintix 6, promotional codes are known as special price codes and have all the features of regular prices. Here’s how to set them up. Go to Edit the show. Click the Run of show prices button. Click the Add … Continue reading

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