Category Archives: Seating Plans & Charts

Troubleshooting: if Wintix reports a seat cannot be sold

Check your valid price codes within the seating plan for that show.  That seat may not have been configured correctly to accept price codes. Click on Show | Edit a show. Choose show and performance date. Click on the Edit … Continue reading

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Procedures for adding a multi-charts, an interactive graphic, and chart mapping

If you have a large venue and are selling tickets online, you should consider using an interactive graphic and breaking up your seating plan into multi-charts. As you can see in the example below, if the seating chart is too … Continue reading

Posted in Webtix Online Ticketing, Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Printing house blanks

A new Wintix user asked us a question. “Our first concerts using Wintix are tomorrow and Thursday, and I’m realizing I have no idea how to print house blanks. These are blank tickets that I take to every performance, just … Continue reading

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Scaling the house – how to make different prices available for different sections or limit the number of price codes

Scaling the house is a procedure to sell different sections for different prices. For instance, it is common for an organization to sell the orchestra section at a higher price than the balcony. The first step is to make a … Continue reading

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Fix for seating chart that replaces aisles with dots

Rarely a seating chart will show dots when there should be aisles.  This is a problem dating back to the earlier versions of Wintix. If you get this problem, you need to update to the current version. To do this, … Continue reading

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