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Recent Posts
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- Use a separate URL for each class and/or special program
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- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
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Category Archives: Seating Plans & Charts
How to run a report that shows you who is sitting in what seats
Go to Reports | By show | Single performance Choose your show in the left column. Choose the performance date in the right column. Choose your output preference from the drop down on the bottom left. Click the Seating chart button. … Continue reading
How to set up and use automatic social distant seating plans
Due to public safety precautions during the Covid outbreak, many venues are required to implement measures to protect their patrons. One of the most important ones is socially distant seating. Wintix now will automatically create social distancing seating plans that … Continue reading
Posted in Coronavirus information, Seating Plans & Charts, Wintix 6
Tagged User manual, tutorial
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Sell streaming events through Wintix and Webtix 6
You can using Wintix and Webtix to sell tickets to a streaming event. Set your streaming event up like a regular show and your patrons will be able to purchase tickets online. The day before or a few hours before … Continue reading
Posted in Webtix6, Coronavirus information, Seating Plans & Charts, Wintix 6
Tagged User manual, tutorial
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Use “anti-social” seating to make one buyer purchase all tickets in a group (ie. at a table, in a row, etc.)
Sometimes, you have a situation where, for example, there are four seats at a table or six in a socially distanced group, and if someone buys ONE ticket in that group, they are required to buy ALL tickets in that … Continue reading
Posted in Webtix6, Coronavirus information, Seating Plans & Charts, Wintix 6
Tagged User manual, tutorial
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How to assign reserved seats to general admission (GA) tickets
There may be a situation where you want your online Webtix patrons to buy GA (general admission) tickets, but then you want to assign them reserved seats in-house in your box office. This could be a scenario where you want … Continue reading
Posted in Webtix6, Coronavirus information, Seating Plans & Charts, Wintix 6
Tagged User manual, tutorial
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Can’t delete chart even though Wintix says there is one?
This is an odd little thing we’ve encountered. The client says the show did NOT have a seating chart but you cannot uncheck it and save it. Online, it showed up with the ascii characters in a chart, but you … Continue reading
Posted in Seating Plans & Charts
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Do you see white boxes or squares on your Webtix seating chart?
When you or your patrons are looking at a seating chart online, do you see any white boxes or squares where a seat should be? The “seats” can be bought BUT there are no seats really there to buy. You … Continue reading
Are there no seats attached to a sale?
Have you checked to see if the seats in your seating plan were labeled correctly? In this example, our patrons purchased two seats to “1776.” But if you open the sales record and click the Display seat list button, you … Continue reading
Easily find performances that use a specific seating plan
Do you have several seating plans in Wintix? If so, it can sometimes be hard to remember which one you’ve used for certain shows and performances. You can easily find out, though. Go to Tools | Seating plans and put … Continue reading
Does a seat turn into an asterisk (*) when you click on the seating chart? OR …
… when you select a seat on the seating chart, does the screen say “this is not a sold seat” in the upper right hand corner? In Wintix, go to Sales | Regular sale. Choose a show that has a seating … Continue reading