Category Archives: Desktop Software

Box-office software for your desktop.

Running reports from the archived files (oldsales)

Running reports from the archived files (oldsales) is very much like running reports from mainsale (active file). Go to Reports | Run of show Click the from Oldsales radio button. Choose the show you would like to for your Run … Continue reading

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List of everyone who purchased for an entire season

At some point, everyone wants this report. The place to start is by going to Mailing list | Generate mailing list |Create a new list. There are a number of options. Click on the Query tab | Range of sale … Continue reading

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Where to install Wintix if you are using FundRaiser

Make sure that the Wintix program is installed on the computer in which FundRaiser is (or will be) installed. Wintix needs to be installed on the server where FundRaiser is installed. FundRaiser cannot access Wintix on workstations.  It needs to … Continue reading

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Procedures for adding a multi-charts, an interactive graphic, and chart mapping

If you have a large venue and are selling tickets online, you should consider using an interactive graphic and breaking up your seating plan into multi-charts. As you can see in the example below, if the seating chart is too … Continue reading

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How to get your new workstation to communicate with the Wintix mysql db when you host your own data

PLEASE NOTE: These instructions are for those who host their data locally. If Center Stage Software hosts your data, please click here for directions. On the client computer (workstation), find the Tix7 folder using Windows FILE explorer (it should be C:/Tix7). … Continue reading

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Error when processing a credit card

If you are processing a credit card in Wintix and receive this error , it means that you do not have the correct link for Authorize.net entered.  In Wintix, go to File | Initialization | Credit cards and enter https://secure.Authorize.net/gateway/transact.dll in the … Continue reading

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How to Set up Authorize.net in Wintix

http://www.authorize.net/videos/ To set up Authorize.net in Wintix, you need to have a login and key, plus the https link. This information gets fed in the Wintix Initialization menu. While in Wintix, click on File | Initialization | Credit card options. … Continue reading

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Fix for seating chart that replaces aisles with dots

Rarely a seating chart will show dots when there should be aisles.  This is a problem dating back to the earlier versions of Wintix. If you get this problem, you need to update to the current version. To do this, … Continue reading

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Price category report lets you see pricing points for each performance

Do you want to see how many tickets were sold per price category for a particular performance? To see the breakdown of different pricing, you can run a price category report. Go to Reports | by show | by single … Continue reading

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How do I generate a list of everyone who has purchased more than 3 shows in the last season?

Note: This is an older help file. This particular feature can be accessed by going to Reports | Other reports | Count of performances attended. The built-in report is much easier for this .   There is no specific report … Continue reading

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