Category Archives: Desktop Software

Box-office software for your desktop.

Run a donations report

In Wintix, go to: Reports | By day | Donations Choose the starting date and ending date Choose Report on the totals for each customer That will give you a list of donors during that time frame and a total … Continue reading

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How to run a donations report in Wintix 6

Go to Reports | By day | Donations. There are several variables from which to choose. Choose your starting and ending dates by clicking through the calendars or entering the dates. You can run the report and review what each … Continue reading

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How to print a receipt during a sale – during or after a sale

There are two ways to print a receipt during a sale in Wintix. You can make it a global setting or choose to print a receipt during a sale. To make it a global setting, go to File | Label … Continue reading

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How to run a seating plan report for a single performance

Go to Reports | By show | Single performance. Choose your show in the left column. Choose the performance date in the right column. Choose your output preference from the drop down on the bottom left. Click the Seating chart … Continue reading

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FAQs about new American Disabilities Act (ADA) wheelchair seating and theater ticketing

Q. The number of companion seats is confusing. Is it one or three? A. The law requires one companion seat but it also says the customer may purchase up to three if other customers are allowed to purchase up to … Continue reading

Posted in Webtix Online Ticketing, Webtix5, American Disabilities requirements for ticketing, Seating Plans & Charts | Tagged | Leave a comment

How to input wheelchair seating (ADA rules) in Wintix for sale through Webtix 6

Instructions for reserved seats with a seating chart In Wintix, add the wheelchair and companion seating by going to Tools | Seating plans | <double click on your plan>. Double click on the seat you want to indicate is a … Continue reading

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Americans with Disabilities (ADA) Act rules for theater ticketing

You probably know that changes to the ADA Act require all performing arts venues to to comply with several revisions to the law. The revised regulations include a new section devoted exclusively to the regulation of ticketing for wheelchair accessible … Continue reading

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Setting up a show that has both reserved and general admission (GA) seating for Webtix

For this tutorial, we will use the 12/24/23 performance of “An American in Paris.” You will need to have two seating plans. One is a regular seating seating plan for your reserved seats. The other seating plan is for your … Continue reading

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How to set up and add a clerk (user) to Wintix and set the password and permissions

First,  set up clerk names and assign passwords: Go to Tools | Password | Edit the list of users. The default login is sysadm. The default password for sysadm is also sysadm. Sysadm is a security hole. You need to … Continue reading

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Error: “Invalid Market Type”

If you get the error “Invalid Market Type” while trying to charge a credit card through Wintix: Go to File | Initialization | Credit Card Tab. Click on the Market Type drop down box and choose 0-Default. Click on Save … Continue reading

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