Category Archives: Credit Card Processing

Does PayPal work with Webtix 6?

PayPal has gone through some changes in its configuration since the transaction keys were first entered into Webtix 5 in 2019.  In order for your patrons to be able to purchase online using our latest Webtix 6, you will need … Continue reading

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Can you add new types of credit cards for Webtix sales?

Yes! You just have to make sure that Authorize.net (or other internet gateway you are using) knows that you have added a new type of credit card you will accept. Since Webtix takes your online patrons directly to the SIM … Continue reading

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Authorize.net: how to switch from Test Mode to Live Mode

If you are using Authorize.net as your credit card internet gateway, and you have your Webtix set up completely the way you want it, you will need to switch from Test Mode to Live Mode, so you can begin selling … Continue reading

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Error: “Invalid Market Type”

If you get the error “Invalid Market Type” while trying to charge a credit card through Wintix: Go to File | Initialization | Credit Card Tab. Click on the Market Type drop down box and choose 0-Default. Click on Save … Continue reading

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Test a sale in Webtix

Once your API login and transaction key has been put into Webtix, there is one final step that needs to be done: Sell yourself a ticket. Use your regular credit card. When you are done, check the Wintix report and … Continue reading

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Authorize.net error

Occasionally a customer gets this error from Authorize.net: A valid referenced transaction ID is required It usually resolves itself.  Authorize.net may have reset something on their end.

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Require that all credit card sales have the CVV2 number listed

Requiring the CV V2 number when accepting a credit cards will decrease your merchant fees a bit. This provides some security as well.  When processing the credit card, if the CVV2 does not match the credit card number or billing … Continue reading

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Can you use Cashnet with Webtix?

Here’s what we know about Cashnet: Center Stage Software has one university that uses it with Webtix. They found it more difficult than they expected. However, the campus administration insisted on using it. So we created the interface for them. … Continue reading

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Troubleshooting credit card errors

Are your patrons experiencing errors on Webtix? Check your Wintix credit card log: While in Wintix, click on Reprts | By Day | Credit card log. (See screen shot below.) If the report is for today, leave the starting and … Continue reading

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Customers’ credit cards won’t go through on Webtix

If you are using Webtix rental and patrons tell you that their credit card would not go through when they tried to purchase tickets online, make sure your “transaction key” has not been changed. That is one of the key … Continue reading

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