Category Archives: Credit Card Processing

How to customize the look of your SIM interface in Authorize.net

The SIM interface in Webtix takes a purchaser to a Payment Gateway hosted page to process a credit card. This ensures Webtix adheres to all security protocols without a prohibitively costly certification process that would increase the cost of our … Continue reading

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Authorize.net error 87

If you are selling tickets online with Webtix, make sure your merchant services provider sets you up with an e-commerce account. Case in point, one of our Webtix full license customers changed providers and wasn’t set up with an e-commerce … Continue reading

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Credit card processing in Wintix explained

There is lots to know, so here are some helpful links: What you need to know about credit card processing interfaces in Wintix How to set up a payment gateway in Wintix How to obtain an Authorize.net Login and Transaction … Continue reading

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Does PayPal work with Webtix 6?

PayPal has gone through some changes in its configuration since the transaction keys were first entered into Webtix 5 in 2019.  In order for your patrons to be able to purchase online using our latest Webtix 6, you will need … Continue reading

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Can you add new types of credit cards for Webtix sales?

Yes! You just have to make sure that Authorize.net (or other internet gateway you are using) knows that you have added a new type of credit card you will accept. Since Webtix takes your online patrons directly to the SIM … Continue reading

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Authorize.net: how to switch from Test Mode to Live Mode

If you are using Authorize.net as your credit card internet gateway, and you have your Webtix set up completely the way you want it, you will need to switch from Test Mode to Live Mode, so you can begin selling … Continue reading

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Error 270 – Line item one is invalid

Cause Of Problem: The SIM interface (how your Webtix credit card sales are processed) does not accept special characters (like quotes, parenthesis, and bracket symbols). A Wintix customer had  apostrophes in a price category for one of their shows.  When … Continue reading

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Credit card error: initialization, API login and transaction key disappeared

If you suddenly can’t process credit cards, go to File |Initialization | credit card tab and check to make sure your API log in and transaction key are still there. If this happens, it has mostly likely occurred because: You … Continue reading

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Error: “Invalid Market Type”

If you get the error “Invalid Market Type” while trying to charge a credit card through Wintix: Go to File | Initialization | Credit Card Tab. Click on the Market Type drop down box and choose 0-Default. Click on Save … Continue reading

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“Authorize and capture”

For Webtix, sales need to be set up as “authorize and capture” not “authorize only.” Otherwise, the sales are voided before completion. If you are using Webtix rental, we host your data so we will set that up for you. … Continue reading

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