Category Archives: Webtix6

Webtix6 software information. Sell tickets or register for events online.

Add information to Webtix for a flex pass by using Perfinfo (Perf info)

NOTE: these instructions are for adding informational text to season package. Here is where to input data in Wintix to have it appear in a season package in Webtix. Go to Show | Edit a season package | <package name> … Continue reading

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How to limit the time when a specific price category is available

Do you want to make it so that certain price categories are only available for a limited time? Maybe a price is only available during the early part of an event’s sales period. Or if people want to order dinner … Continue reading

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Adding images to your Webtix page – Wintix 6

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend using images no larger than 4MB. While the database can handle … Continue reading

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Does Webtix tell your patron their account doesn’t exist?

What if your customer is trying to buy tickets online, and already has an account, but Webtix says they don’t? When they go to sign in to complete their purchase, they get the message “Customer record not found, please create … Continue reading

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How to improve your Webtix site in a few simple steps

Little improvements can make a big change when it comes to how your online patrons experience buying tickets. You can make the experience easier and more pleasant by making a few simple changes to: Update your logo Select a background … Continue reading

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No prices available for this seat on Webtix?

When someone tries to buy tickets on Webtix, do they get the message “The selected chart was not found” and “No prices available for this seat”? NOTE: This is applicable to season tickets, as well. Go to Edit a show. … Continue reading

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Unspecified pay types?

Are you finding that there are unspecified pay types for online Webtix purchases? Go to Show | Edit a show | Internet options tab. Click the Domains button. Highlight the Domain name INTERNET. Make sure the Internet Credit Card box … Continue reading

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Add information to Webtix by using Showinfo (Show info) for ALL performances of a show

NOTE: these instructions are for adding informational text to ALL performances of a show.  If you want instructions for adding information to SINGLE performances, click here. Wintix allows you to enter information about your shows that will appear on your … Continue reading

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Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want

Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading

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How to use Google Images to create a thumbnail image for your Webtix show

Webtix allows you to add thumbprint images on your event listing page to help create excitement and boost sales. Because the images are small, you have to input a small file into Wintix to have it display properly in Webtix. … Continue reading

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