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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Tag Archives: tutorial
Can’t find your Wintix shortcut? Here’s what to do
Did your Wintix shortcut icon accidentally get deleted? You can create a new one quite simply. Navigate to C:\Wintix6: Go to your computer Start Menu | Computer Double click on Local Disk (C:) Double click Wintix6 folder Scroll down to startwintix6.exe … Continue reading
How to prevent Webtix from moving seats
Webtix will move patrons seat choices in order to prevent having one empty seat in the middle of a row. If you do not wish Webtix to do this, you can change the settings by performance or globally (more on … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5
Tagged tutorial
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“An error occurred while trying to report this transaction to the merchant”
Do your Webtix patrons get this Authorize.net message: An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the … Continue reading
This is what an HTML ticket in the purchase receipt looks like
If your Webtix patrons are not receiving the ticket PDF as an attachment to their email receipt, we can build an HTML ticket in the receipt. In the example below, you’ll see the Webtix transaction and the tickets the patrons … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Tickets
Tagged tutorial
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Add form choices (formchoices) to the showinfo3 tab
Form choices (a little drop down menu) are extremely useful for allowing patrons to choose all manner of things when they make a purchase online. Here are a few examples: Which shows they want to see from a season package … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6
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Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want
Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading
Posted in Webtix Online Ticketing, Webtix6, Desktop Software, Wintix 6
Tagged User manual, tutorial
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Highlights of the 2015 Ticketing Satisfaction Survey
Here are some highlights of the 2015 Ticketing Satisfaction Survey conducted by AMT Lab (Arts Management & Technology Laboratory) at Carnegie Mellon University: Read the full survey report. “When analyzing how respondents use and value each feature it was important … Continue reading
How to run a sales report with hand-selected shows
A Wintix user has been doing test sales in a test show, but didn’t want those to show up in a sales report and skew results. If you run a Daily Sales Report, your report shows all sales – you … Continue reading
How to add a spouse’s name to a ticket format
Go to File |Ticket setup | click on the Windows printer setup button – this will bring up the Label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of … Continue reading
Problem emailing: “Failure. File not sent.”
A Wintix user was receiving that error message when trying to send email through Wintix. If this happens to you, there could be an issue with server settings on your network. We tested this issue using the same database they … Continue reading