Tag Archives: tutorial

How to Use the search by name function when editing a sale to either add or subtract comps to a specific performance

Posted on October 30, 2015

Due to vulnerabilities in FTP, Center Stage Software is now employing Dropbox for Wintix data uploads. In Wintix, go to Tools | Backup | Backup data. A Command prompt window will open. Leave this open until your backup completes. Click … Continue reading →

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Printer ejecting blank tickets?

Posted on October 28, 2015

Are you using Windows 10? You need to replace your USB 2.0 cable with a USB 3.0 cable. One of our customers, Nanci Romaine of the Coral Lakes Association in Boynton Beach, Florida, reported that their Boca PCL 24/44 300 DPI … Continue reading →

Posted in Printers/Tickets, Tickets | Tagged | Leave a comment

How to upload your Wintix database to Center Stage

Posted on October 23, 2015

IMPORTANT: After you do the backup of your data and upload it to us… If we are hosting and converting your database for an upgrade, do NOT use Wintix 5 or 6 on any computer until further notice from us. … Continue reading →

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How to backup your Wintix 6 database to Center Stage

Posted on November 16, 2021

IMPORTANT: After you do the backup of your data and upload it to us… If we are hosting and converting your database for an upgrade, do NOT use Wintix 6 on any computer until further notice from us. If we … Continue reading →

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Did your Wintix background change unexpectedly?

Posted on October 15, 2015

Do you have separate initialization settings in Wintix for each computer? If your computers have an environment variable for Wintix, then that could be why you’re seeing a different Wintix background on one computer that is different from another computer. … Continue reading →

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Error – file access denied

Posted on October 15, 2015

A Wintix user reported that one of their clerks got the message Error 1705 file access denied while trying to print a receipt. However, a short time later no more errors occurred. Anytime you see an error with the phrase … Continue reading →

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If you don’t do refunds, what can you do if tickets are exchanged for cheaper ones?

Posted on October 14, 2015

A Wintix user asked us what to do when a patron exchanges from a more expensive performance to a cheaper performance, since it shows that the total sale is less than the total paid and is therefore out of balance. … Continue reading →

Posted in Accounting, Wintix 6 | Tagged | Leave a comment

How to prevent a seating chart from showing up online

Posted on October 7, 2015

If you need to use a seating chart for auditing or scanning purposes, but do not want your online patrons to be able to choose seats on the chart, do the following: Go to Show | Edit a show | … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5 | Tagged | Leave a comment

Wintix 6 – Setting up special price codes

Posted on October 6, 2015

In Wintix 6, promotional codes are known as special price codes and have all the features of regular prices. Here’s how to set them up. Go to Edit the show. Click the Run of show prices button. Click the Add … Continue reading →

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How to change and move fonts on a receipt

Posted on October 5, 2015

Go to File | Label and Receipt setup. Click on the Modify any report button. A Windows dialogue box Open will come up. Double click on the Reports folder. Then double click again on the Receipts folder. You will see … Continue reading →

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