Tag Archives: tutorial

How to run a report that shows only “special prices”

Posted on June 6, 2016

Are you offering a special price? Maybe it is a promotional price of > Are you offering a special price? Maybe it is a promotional price of $0 (zero dollars) you’ve set up or a promo code that includes a … Continue reading →

Posted in Desktop Software, Wintix5, Accounting | Tagged | Leave a comment

If your MySQL service on your computer gets stopped due to a Windows update, or for any other reason, here is how to re-start MySQL

Posted on June 3, 2016

Wintix depends on MySQL to run. MySQL is where all the data, custom reports and ticket formats get stored. It has to be running in order to use Wintix and Webtix. Rarely, after a Windows update, or for some other … Continue reading →

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Cannot print reports due to “Group Footer 4 band too big” message

Posted on June 2, 2016

You need to change your computer’s default printer. In Wintix, sending a report To printer prints the report to your Windows default printer. The most common area for trouble here is that the ticket printer has been set as the … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Tickets | Tagged | Leave a comment

Are the wrong price categories appearing in your multi-charts?

Posted on May 27, 2016

Multi-charts are great to use for online sales if you have a large venue that won’t display completely or if part of your house is reserved seats and part is GA or general admission seats. One of our Wintix 6 … Continue reading →

Posted in Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Unencrypted connection message

Posted on May 19, 2016

Have your customers been getting this message? This would have come up in the last week or two. Is anything wrong with Webtix? NO. But, some things have changed. What has happened is that the DNS authorities have been trying … Continue reading →

Posted in Webtix Online Ticketing | Tagged | Leave a comment

Can you use Wintix on a Mac?

Posted on May 12, 2016

Wintix will work on a Mac, but you also need Parallels, Boot Camp, VMWare Fusion, or Crossover Mac. Parallels and Boot Camp work by using their own copy of Windows. You need to purchase both the program and Windows. (Crossover … Continue reading →

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to make an inactive name active again

Posted on May 11, 2016

Have you ever wanted to place a name that’s in the inactive mailing list back into your active mailing list in Wintix?  Here’s how. In Wintix, go to Mailing list | Customer lookup. Click on the Generic search button. Select … Continue reading →

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Update charts from a plan

Posted on May 10, 2016

There are two ways to update seating plans. 1. Update charts one show at a time In Wintix, go to Show | Utilities | Update charts from a plan. This enables you to update one plan for one show. This … Continue reading →

Posted in Seating Plans & Charts | Tagged | Leave a comment

The Plan tools button in your seating plan

Posted on May 9, 2016

Creating a detailed, accurate seating plan is a vital step to selling tickets with a reserved seating plan. While not difficult, it can be pain-staking, tedious work filled with many nuances that must be precisely performed. Center Stage Software will … Continue reading →

Posted in Seating Plans & Charts | Tagged | Leave a comment

How to make your seating plan bigger

Posted on May 9, 2016

Sometimes, it’s necessary to make a seating plan bigger. Maybe you’ve added some seats in the theatre. With your plan open, Click the Plan tools button (bottom right corner) and depending on where you want to add seats, click one … Continue reading →

Posted in Seating Plans & Charts | Tagged | Leave a comment