Tag Archives: tutorial

Too many price categories appearing online in Webtix?

Posted on October 9, 2018

Have you ever just selected, say, two price price categories to sell online but there are more than that showing up from other domains? In Wintix, go to Show | Edit a show and click on the show. Go to … Continue reading →

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How to see which seats have already been booked as season tickets while selling season tickets

Posted on October 9, 2018

A Wintix user reported that when she went to reserve season tickets, the seats showed as open on her season ticket seating chart, but they had already been sold to a different patron earlier as a season ticket. To ensure … Continue reading →

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How to see which seats have already been booked as season tickets while selling season tickets

Posted on January 16, 2020

A Wintix user reported that when she went to reserve season tickets, the seats showed as open on her season ticket seating chart, but they had already been sold to a different patron earlier as a season ticket. To ensure … Continue reading →

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G L or General ledger codes

Posted on September 28, 2018

General ledger (or GL) codes are numerals or words you assign to different debit or credit entries to make accounting easier and more functional. By assigning numerals to different types of payables or receivables, you can spend less time entering … Continue reading →

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How to make sure Wintix 6 automatically updates

Posted on September 21, 2018

Wintix 6 automatically updates when you first click on the Wintix icon to open the program for the day. (You will see a window informing you that it is downloading an update. Follow the prompts.) For Wintix 6 to automatically … Continue reading →

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Authorize.net error 33 (email is required)

Posted on September 14, 2018

ERROR AIM 33 (Email is required) Are your patrons getting this error when they are trying to buy tickets online through Webtix? Are you seeing it when testing to see if your Webtix shopping cart is processing credit cards? Here … Continue reading →

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How to get links (quicklinks) to a show or performance (links or buy button codes) – Wintix 6

Posted on September 10, 2018

When designing your organization’s website, have you wanted to post your events using a poster or photo like the one below? It’s really easy to link your website’s show banners to specific show dates and times in Webtix. There are … Continue reading →

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Offer a discount on Facebook and a link to buy tickets on Webtix

Posted on September 6, 2018

Want to offer a discount on a show through your Facebook page and give people an easy, direct link to buy those tickets in Webtix? It’s pretty simple to do by creating an offer on your Facebook page. People can … Continue reading →

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How to select and sell pre-assigned and flex season packages – Wintix 6

Posted on September 5, 2018

The directions below are for both pre-assigned packages and flex passes. Go to Sales | Season package sale. The Season package sale window appears. To sell pre-assigned season packages: The list box on the left shows all available season packages. The list box on the right … Continue reading →

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How to sell flex season packages – Wintix 6

Posted on February 10, 2022

Go to Sales | Season package sale. The Season package sale window appears. When you sell a flex pass, there are no shows in the right column of the window. There are no performances attached because patrons can choose whichever show and performances they would … Continue reading →

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