Tag Archives: tutorial

Do a refund for a GA sale in Wintix 5 – tickets not printed

In the Sales record, go to the Other information tab and click the Cancel this sale button. When you click on the Cancel this sale button and you haven’t already printed tickets, you will get this message – see below. … Continue reading

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Do a refund for a GA sale in Wintix 6 – tickets not printed

In the Sales record, go to the Other information tab and click the Cancel this sale button. When you click on the Cancel this sale button and you haven’t already printed tickets, you will get this message – see below. … Continue reading

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Use run of show prices if all performances of a show have the same prices

Click here to learn how to add Run of show prices. Use run of show prices if all performances of a show have the same prices and price categories. PLEASE NOTE: The ONLY reason to use the Categories and prices … Continue reading

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Are there no seats attached to a sale?

Have you checked to see if the seats in your seating plan were labeled correctly? In this example, our patrons purchased two seats to “1776.” But if you open the sales record and click the Display seat list button, you … Continue reading

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Setting up Webtix shopping carts

Please note: this is for our internal support team… Before any work is done, Diane sends a quote and the Wintix  Center Stage Software support provisions and Webtix shopping cart for the client to review, complete, and email back to … Continue reading

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How to do a partial return for an unpaid reservation, then collect money for the remaining seats

Go to Sale | Sales record and search for the sale for which you’ll be returning seats and collecting money. Click on the Tickets tab and click the Return seats button. Highlight the seat(s) you want to return. Click the Return … Continue reading

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How to add run of show prices to all performances of a show

Please read these instructions carefully, as this operation has changed considerably from Wintix 5 to Wintix 6. Click here to learn how to use run of show prices Run of show prices are used to enter a price code into … Continue reading

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How to sell a specific, limited number of tickets for one general admission (GA) price to all performances of a show

Click here to learn how to use run of show prices Run of show prices are used to enter a price code into a show once and have it automatically appear in every performance. Is your house all general admission … Continue reading

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Easily find performances that use a specific seating plan

Do you have several seating plans in Wintix? If so, it can sometimes be hard to remember which one you’ve used for certain shows and performances. You can easily find out, though. Go to Tools | Seating plans and put … Continue reading

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An in-depth look at Wintix and Webtix 6

Wintix and Webtix 6 can handle tasks and reporting from simple and basic to complex and intricate. Because we listen to what our customers need and want in box office software, our team of dedicated programmers have developed an extremely … Continue reading

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