Tag Archives: tutorial

Use a separate URL for each class and/or special program

A lot of our Wintix/Webtix users create extra revenue and close community ties with classes or special programs. As there can be a lot of registration forms, special incentives, etc.  the list of options on your website can be quite … Continue reading

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Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?

The short answer is no, not at this time. There is no way to track only one event in a Webtix shopping cart. If you want to track only a single event, Center Stage Software will need to create a … Continue reading

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Emailing setup instructions for Postmark – Wintix 6

Click on File | Email settings. Fill out the form (see below for specifics) and click on Save settings. Mail server: smtp.postmarkapp.com. Ports can be 25, 2525, or 587. When using the Standard radio button, input port 25 or 2525. … Continue reading

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How to run a report that shows you who is sitting in what seats

Go to Reports | By show | Single performance Choose your show in the left column. Choose the performance date in the right column. Choose your output preference from the drop down on the bottom left. Click the Seating chart button. … Continue reading

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How to make a reservation

Go to File | Payment types and make sure that Reservation is listed as Payment type. If it isn’t listed, click on Add a new payment type and add it. During a sale, don’t enter a payment in the Payment … Continue reading

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Webtix Customization Instructions

General Notes Only modify files that are absolutely necessary, specifically PHP / HTML. It is strongly encouraged that all modifications be done via CSS as extensively customizing the PHP /HTML files could cause unexpected results due to regular updates provided … Continue reading

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How to set up minimum number of tickets purchased

You may want to set up a minimum number of tickets that must be purchased to receive a special price. This could be for group sales or for a promotion of some sort. Decide which price category you want to … Continue reading

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Add sales items or merchandise to sell in Wintix 6

Go to File | Sales items. Click the Add a sales item button. The Inventory items window gives you a lot of options for how you want to add and sell your items. Add a sales item or Delete a … Continue reading

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How to do a refund for a Wintix/Webtix credit card transaction more than 120 days old

If the transaction is more than 120 days old, log into authorize.net and click Contact us. Click Support cases. Under Manage Support Cases, click Apply for Expanded Credit Capabilities. At this point, follow the online instructions. If you need help, … Continue reading

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Add run of show price categories in Wintix 6

Go to Show | Edit a show and click the Run of show prices button. This is the Run of show prices window. To add a price code, click on the Add a price button. NOTE: Whatever is input into Print on tix … Continue reading

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