Category Archives: Webtix6

Webtix6 software information. Sell tickets or register for events online.

Does a Webtix customer get a notification when their credit card is declined?

Posted on August 4, 2015

If the sale doesn’t go through, there will be no Webtix email notification nor will the box office receive any email notification. What does happen is if the credit card is invalid or is declined, the online patron will get … Continue reading →

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Webtix error: “Sorry, there are no seats remaining. Please check back soon in case of cancellations.”

Posted on July 27, 2015

Does an online patron get this message even though there are still seats available. Try updating your remaining seats. In Wintix, go to Help | About Wintix Do a right click in the big gray box and click on the … Continue reading →

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Add form choices (formchoices) to the showinfo3 tab

Posted on July 13, 2015

Form choices (a little drop down menu) are extremely useful for allowing patrons to choose all manner of things when they make a purchase online. Here are a few examples: Which shows they want to see from a season package … Continue reading →

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Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want

Posted on June 16, 2022

Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading →

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What does a sold out performance look like on Webtix?

Posted on June 22, 2015

When you click on the Purchase button for that performance, the next page displays the following message: “Sorry, there are no seats remaining. Please check back soon in case of cancellations.” If you have any open seats, even house seats, … Continue reading →

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Is your show on Webtix going off sale too soon?

Posted on June 22, 2015

Please contact Center Stage Software Support: 831-920-1254 or support@centerstage.com. It’s possible there might be a small error on line 28 of ./_custom/_includes/config.php where the time zone was listed. For example, it could be entered as: $cstage[‘defaultWebtixTimeZone’] = “US/Pacific “; It … Continue reading →

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Can you use Google Analytics with Webtix?

Posted on June 12, 2015

Yes. Just have your webmaster apply the Google Analytics code to your Webtix page and you can track your patrons.

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How to release house seats for sale online prior to performance

Posted on March 18, 2015

House seats belong, by definition, to the house. They can’t be sold online and you need permission to sell them in-house. They are there for special circumstances when you need seats for VIPs, etc. There are situations, though, when you … Continue reading →

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Make the publicity collection mandatory

Posted on December 2, 2014

This is an option you can select when you set up your Webtix subscription.  When your online patrons come to the publicity section, they have the option of completing that section. If you choose to make this mandatory, your online … Continue reading →

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How to sell class registrations through Wintix & Webtix

Posted on November 24, 2014

Do you conduct classes at your theatre or organization? You can easily sell registrations using Wintix and Webtix. You can set them up as either shows or season tickets. The biggest difference is that if you set them up as … Continue reading →

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