Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Webtix5 release 2011.09.03

Code modifications include: 1) Modified code regarding Authorize.net PRIOR_AUTH_CAPTURE mode and purchase item descriptions. 2) Modified code regarding promotion codes when communicating with an RTT theatre. Files Updated Since Webtix5 release 2011.08.03: preprocess.php _includes/module_payment/process_cc_authorize_nossl.php _includes/module_payment/process_cc_authorize_nossl_lib.php _includes/module_rtt/rtt_selecttix_bchart.php _includes/module_rtt/rtt_selecttix_ichart.php _includes/module_rtt/rtt_selecttix_nochart.php _includes/admin_testRequirements.php _includes/test_version.php

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Webtix5 release 2011.08.03

Code modifications include: 1) Enhanced payment modules so customer is pre-informed of what payment gateway they will be forwarded to. 2) Enhanced Authorize.net SIM payment module regarding PRIOR-AUTH-CAPTURE method. 3) Enhanced RTT-client to function with latest features of RTT rel … Continue reading

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See a show in Webtix that isn’t yours?

It may be called something like “Hello Dali – A Musical Revue of Spanish Artists” or other silly nonsense like this. Don’t panic – this is just the test show we set up when you first get Webtix. We always … Continue reading

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Webtix5 release 2011.06.26

Code modifications include: 1) Authorize.net SIM interface was modified with “Auth_Only”, followed later by “Prior_Auth_Capture”.  (SIM “Prior_Auth_Capture” alterations are untested at this posting time.)  Previous (well-tested) “Auth_Capture” functionality is still available by configuring “_custom/_includes/config.php”. 2) Enhanced PayPal Express Checkout interface … Continue reading

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Webtix5 release 2011.05.26

Code modifications include: 1) Enhanced Authorize.net SIM interface. 2) Enhanced voiding of failed transactions. 3) Enhanced administrator login functionality. 4) Enhanced customer retrieval code. Files Updated Since Webtix5 v2011.05.13 release: getname.php process.php _includes/process_cc.php _includes/module_payment/process_cc_authorize_nossl.php _includes/admin_login.php _includes/libf_loggedIn.php _includes/module_promoter/admin_promoter.php _includes/admin_testRequirements.php _includes/test_version.php

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Why do some customers get error messages when buying through Webtix?

If they are using Internet Explorer (IE) it may be a problem with their privacy settings. We ran a test and successfully purchased tickets with Firefox, Opera, Safari, and IE with browser default settings. However, we got a failure when … Continue reading

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Credit card refunds if you are using a virtual terminal

If you are using a virtual terminal, such as Authorize.net for online sales and want to refund a credit card purchase, here is how to process that refund. You do the refund within Wintix, itself. Wintix connects with Authorize.net so … Continue reading

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How to add a service charge only for online purchases

Click on File | Payment type. Make sure you have a payment type labeled Internet credit card. To apply a per order or per ticket or percentage service charge, click on the appropriate column and add the desired amount (see … Continue reading

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Webtix5 release 2011.05.13

Feature Enhancement: 1) Enhanced Webtix5?s Health Check program so that it lists: when new updates are available, more helpful information for the administrator, and preparation warnings regarding the January 1, 2012 PCI changes. Bug Fix: 1) Fixed a bug affecting … Continue reading

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Troubleshooting: Credit cards transactions won’t process

For both your in-house credit card transactions and for your online ticketing with Webtix, the API login and key have to be absolutely correct. The key and login are generated by Authorize.net.  If at any time, you generate a new … Continue reading

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