Category Archives: Webtix Rental

This is software as a service. We host your data and allow you to rent Webtix5 for $2 a day. All you need is an internet connection.

Price categories: multiple price levels, shows and season packages

Posted on July 9, 2013

A Wintix user had regular and senior/student price levels that differed depending on where in the theatre the patron would sit. She also had several shows and multiple season package variations. To avoid having to input close to 100 price … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Season package/season tickets | Tagged | Leave a comment

Having trouble emailing tickets or receipts from Wintix? We have a solution: Gmail

Posted on May 30, 2013

Gmail is a little different from standard email: Gmail uses port 987 and is encrypted Anything sent to the server must be encrypted in order to be accepted Notes: Gmail accounts are free and do not take much time to … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

How to let another organization or partner sell reservations for tickets at your theatre

Posted on May 28, 2013

Do you want to partner with another organization who can offer your tickets as part of a package or other perk? One of our customers has such a scenario: “We have a hotel that we are partnering with to sell … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

How do you know a website is secure for e-commerce? SSL certificates and how they work

Posted on April 12, 2013

Your patrons can enjoy the ease and convenience of buying tickets through Webtix, but how do they know their credit card information is safe on your Webtix site – or any website for that matter?  The key is an SSL … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, General Information | Tagged | Leave a comment

Webtix6 release 2013.03.19

Posted on March 19, 2013

Code modifications include: 1) Modified multi-chart display of image maps. 2) Corrected a couple code areas using incorrect chart type link. Files Updated Since Webtix6 release 2013.03.18: _includes/display_selectchart.php _includes/module_admin_promoter/display_domainlinks.php _includes/lib.php _includes/test_version.php

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Webtix6 release 2013.03.18

Posted on March 18, 2013

Code modifications include: 1) Modified caching on tickets.php pages. 2) Enhanced code regarding promotional discounts. Files Updated Since Webtix6 release 2013.03.06: tickets.php _includes/libf_calcDiscount.php _includes/libf_validatePromotion.php _includes/libf_hasPromotions.php _includes/libf_displayPromotionForm.php _includes/lib.php _includes/test_version.php

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Patrons aren’t receiving email confirmations when they purchase tickets

Posted on February 21, 2013

Contact your domain registrar The most common problem we see is that the “PTR record” needs to be established. PTR records resolve IP addresses into hostnames. The explanation is here. Basically, the ISPs check the return email address. That address … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Tickets | Tagged | Leave a comment

How to set up and use ‘Best available’ seating

Posted on February 15, 2013

If you don’t want your patrons to choose their own seat, you can assign the seats a ranking for Best Available seating. Define it mathematically by giving each seat a number. For instance, you could use series of numbers like … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment

Wintix Update News January 17, 2013

Posted on January 17, 2013

Below is a list of significant updates to Wintix done between November 2012 and January 2013. They are divided into the following sections: Sales, Export Email, Reports, Webtix, Ticket Printing and ScanTix. SALES Now it’s easier than ever to see … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Printers/Tickets, Reports, Tickets | Tagged , | Leave a comment

Why is my seating chart showing up for one performance and not another?

Posted on December 13, 2012

One of our Webtix users told us that a multi-chart they were using for online sales showed up fine online for one performance but not another. This is what we told them: You need to go to Show | Edit … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Seating Plans & Charts | Tagged | Leave a comment