Category Archives: Webtix Rental

This is software as a service. We host your data and allow you to rent Webtix5 for $2 a day. All you need is an internet connection.

How to modify, brand, customize your Webtix page

The standard Webtix page is handsome enough as it is, but many of our customers want their Webtix page to be modified so it matches the look, feel and branding of their websites. This is done by your web master … Continue reading

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Authorize.net error 87

If you are selling tickets online with Webtix, make sure your merchant services provider sets you up with an e-commerce account. Case in point, one of our Webtix full license customers changed providers and wasn’t set up with an e-commerce … Continue reading

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Are your confirmation emails being blocked?

A customer wrote to us about confirmation emails being blocked: In addition to addressing individual rejections I also subscribe to services such as emailreg.org which authenticates and verifies email senders and provides whitelists for email servers and ISPs.  However, one … Continue reading

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Webtix5 release 2012.07.03

Code modifications include: 1) Altered functionality of normal multi-chart selection that was modified in 2012.06.22 release. 2) Altered functionality of seat chart display so that seat status code ‘0’ (zero) displays correctly. 3) Altered promoter functionality so editing a show … Continue reading

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Is there a way to indicate a legend for the seating chart so people know what all the colors mean?

If you need a modification of your seating chart to include a legend for Webtix, this would be a custom change, unless you are fluent in php programming or have a web designer fluent in php programming that can do … Continue reading

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Abandoned Webtix seats are automatically returned

When people abandon their ticket purchase on Webtix, Webtix automatically returns the seats. There is a standard default of 20 minutes for a sale to be completed, although we can change it for you. If the patron does not complete … Continue reading

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Change the time that Webtix holds pending tickets

When one of your customers selects tickets in Webtix, those seats are taken off sale. If the sale is abandoned, the seats are still held. The seats will be held until they timeout. Then, they are released. The default timeout … Continue reading

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Can you change the ticket delivery method for each event on Webtix?

It depends on which version of Wintix you are using. Wintix 5 At this time, no. The ticket delivery at this time is a global setting. Setting the ticket delivery cannot be done in Webtix on a per event basis.  … Continue reading

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Collect donations online without a service charge

You may have attached a convenience fee or service charge to your online ticket sales through Webtix. Now you want your customers to be able to donate through Webtix but want to make sure they aren’t charged an extra fee … Continue reading

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Test a sale in Webtix

Once your API login and transaction key has been put into Webtix, there is one final step that needs to be done: Sell yourself a ticket. Use your regular credit card. When you are done, check the Wintix report and … Continue reading

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