Category Archives: Webtix Rental

This is software as a service. We host your data and allow you to rent Webtix5 for $2 a day. All you need is an internet connection.

Authorize.net outage caused incomplete Wintix and Webtix purchases: Hard Error line 343

Posted on October 15, 2014

On October 10, 2014, Center Stage Software learned that some patrons of our customers were unable to complete a purchase through Webtix because of an outage at Authorize.net. In addition, because of this outage, some clients were unable to sell … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Authorize.net, Internet connectivity, Credit Card Processing | Tagged | Leave a comment

How to create a report on donations collected online through Webtix

Posted on October 10, 2014

There are several ways you can get this information. If you’re getting a copy of the Webtix receipt for each sale that’s done online, that information is in the emailed receipt.  See example below: Here are a few different reports you … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Accounting | Tagged | Leave a comment

How to give away free tickets online without the regular convenience fee

Posted on August 14, 2014

Once in awhile, there is a reason to give away tickets rather than sell them.  But if you are selling tickets online, there is generally a convenience or service fee associated with those sales. For these special cases, you don’t … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

How much could online ticketing with Webtix save you?

Posted on August 1, 2014

If you aren’t selling tickets online, you are missing a great opportunity to increase ticket sales and customer satisfaction. If you are using other ticketing software, you are most likely paying per ticket fees and passing those fees along to … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment

If someone opts out of your email list in Webtix, does their email address still go into Wintix?

Posted on June 30, 2014

That’s a yes! When a patron orders tickets online, they must enter their email address, so it does get added to their customer record in Wintix. If you bring up their record and look at the Phone numbers tab, you … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Desktop Software, Wintix5 | Tagged | Leave a comment

Returning patrons can retrieve their customer information in Webtix through their email address

Posted on May 27, 2014

Returning patrons who buy tickets online through Webtix can look up and auto-populate their customer information by searching by their email address (and password if they entered one). Not only is this convenient for your patrons, but it helps reduce … Continue reading →

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How to input a connection string to connect Wintix to database on remote server

Posted on May 27, 2014

NOTE: If you host your data locally, please click here for directions. For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection … Continue reading →

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When a first time customer orders online, does their information go into the Wintix data base and into our mailing list data base?

Posted on May 27, 2014

When a customer purchases tickets online through Webtix, their information gets saved into your Mailing List database.  They are put on the email list depending on which option they chose on the Webtix page where they entered their information.  They … Continue reading →

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When someones answers “How did you hear about us,” where does that information go?

Posted on May 1, 2014

The publicity codes are stored within each transaction. You can edit the sale in Wintix and click on the Other information tab.

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to add information about age or other requirements to your Webtix page

Posted on April 29, 2014

Do you have special restrictions about ages that aren’t allowed at certain performances? Want to be specific about how old someone needs to be to qualify for a senior discount? You can put this or any kind of other information … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment