Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

How to add a user to Scantix

First you need to download the Center Stage Software Scantix app to your phone. Depending on your phone type, either go to the Google Play Store or the iPhone app store. Search for ‘center stage software scantix’ to find the … Continue reading

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Festival passes in Scantix

Festival_pass schema: festival_pass_id int(10) incrementing – the primary key auth char(8) shows_id int(10) chartlist_id int(10) Scanning A festival pass ticket will be built around the pass’s bar code.  When scanned, the festival pass record will not be found because the … Continue reading

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How to improve your Webtix site in a few simple steps

Little improvements can make a big change when it comes to how your online patrons experience buying tickets. You can make the experience easier and more pleasant by making a few simple changes to: Update your logo Select a background … Continue reading

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Does Webtix tell your patron their account doesn’t exist?

What if your customer is trying to buy tickets online, and already has an account, but Webtix says they don’t? When they go to sign in to complete their purchase, they get the message “Customer record not found, please create … Continue reading

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The Purchase Link button in Edit a Show

If you are in Show | Edit a show | Internet options tab, you will see a Purchase link button. This button opens a window where you put a link to a different purchase site if you are holding an … Continue reading

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Sort shows on Webtix by Event Type, Location, or Theatre

Some of our clients sell tickets to multiple shows, performed in several theatres in many locations. Did you know you can enable your patrons to sort shows by event type, location or theatre so they can find what they are … Continue reading

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What to do about third-party ticket resellers

When tickets are in high demand, look out for ticket resellers. Make sure your customers know that tickets are only available through you. You are scanning tickets at the door to make sure. Ticket resellers charge exorbitant prices. That’s how … Continue reading

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Add a “tickets on sale” message with future date and time in Webtix 6

Want to create some excitement on your Webtix site about an upcoming event but not ready to put the tickets on sale yet? Some ticketing companies will let you put a “coming soon” announcement but Webtix allows you to put … Continue reading

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Adding images to your Webtix page – Wintix 6

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend using images no larger than 4MB. While the database can handle … Continue reading

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Do you see white boxes or squares on your Webtix seating chart?

When you or your patrons are looking at a seating chart online, do you see any white boxes or squares where a seat should be? The “seats” can be bought BUT there are no seats really there to buy. You … Continue reading

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