Category Archives: Printers/Tickets

Find information on printers and tickets

Can’t print? Change the name of your printers on all workstations

If you are having trouble printing in Wintix from certain workstations, it may be that Wintix was looking for a printer from one workstation that was actually on a different workstation. You could install an environment variable on each workstation. … Continue reading

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Can you print on the back of ticket stock?

That is custom printing unless you get a printer that prints on both sides. BOCA makes these but they are very pricey.  Why don’t you print the policy on the bottom of the ticket?  Remember you are definitely limited to … Continue reading

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Are you having trouble printing tickets after your computer was asleep?

You could have this problem: When a Windows 7 or Windows Vista-based PC resumes from sleep or hibernation, the following USB device problems may occur: You may receive an error message. The USB device may not work. The USB device may … Continue reading

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Generating QR barcodes on tickets

Barcodes are simply a machine-readable font. However, generating them is a little different. There are three ways: Windows fonts. Native fonts inside the printer. Generated images. If you have a choice, using the native fonts in the printer is best. … Continue reading

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Can’t print to the right printer? You may need an “Environment variable”

Wintix allows you to choose different printers depending on what you need printed. Go to File | Label and receipt setup and click on the Printer defaults tab. You should see three buttons with ellipses. Clicking on these buttons brings … Continue reading

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Do your tickets have “lines” across them when you print them?

Does your thermal ticket print lines on your tickets? We get contacted by clients requesting a new printer when their tickets display lines across the page as displayed on the above image.  You can save your organization a significant amount … Continue reading

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How to number tickets for a general admission (GA) show

Have you ever wanted to print your GA seats for a general admission event a few hundred tickets at a time so you can consign these tickets to different organizations or departments within your organization? Do you want each ticket … Continue reading

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How do you stop people from reprinting GA tickets and using them fraudulently?

When patrons purchase general admission tickets online and print them at home, every single ticket is identical. The only identifier is the order number. In theory, a customer could buy one ticket and print it as many times as they … Continue reading

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GoDEX HD90 printer troubleshooting: tickets not ejecting far enough to tear at the perforation

Are you having problems with tickets not ejecting far enough from your GoDEX printer to tear at the perforation? Go to your Printing Preferences and click on the Stock tab. Check to see if the box is checked for Use … Continue reading

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GoDEX RT200i printer troubleshooting: tickets not ejecting far enough to tear at the perforation

Are you having problems with tickets not ejecting far enough from your GoDEX printer to tear at the perforation? Go to your Printing Preferences and click on the Stock tab. Check to see if the box is checked for Use … Continue reading

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