Category Archives: Wintix 6

How to quickly change prices for multiple shows

A Wintix user told us their board of directors raised ticket prices for the coming year, but  they had already entered all the price categories and old prices into Wintix. This is what we told them to do: If only … Continue reading

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How to change the clerk after a sale has been done

If a ticket has been sold by one clerk, but another clerk needs to edit the sale, it’s a good idea to change the clerk so that the record reflects the correct person who edited it. The clerk does need … Continue reading

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How to get a report on the history of a patron: number of seasons and total of sales

Here is how to run a report to see the names, addresses, emails, dollar amount sold for season ticket subscribers. Go to Reports | By show | Season ticket Choose From Mainsale (which are your current season packages) Check or … Continue reading

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Add or install Wintix 6 to a new workstation

NOTE: After installing Wintix, make sure to run an update. (See instructions at the end of this post.) Download the Wintix 6 Setup by clicking the following link: https://www.dropbox.com/s/5wicedqnk43l6op/Wintix6Setup.exe?dl=0 Run the Wintix6setup.exe. Install it to C:\Wintix6. This will create a … Continue reading

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How to get a report for purchases beyond the current fiscal year

To get the report for tickets purchased and monies collected for future performances beyond the current fiscal, run the following report in Wintix: Click on Reports | by Day | Show for a day (The starting date and ending date … Continue reading

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If your MySQL service on your computer gets stopped due to a Windows update, or for any other reason, here is how to re-start MySQL

Wintix depends on MySQL to run. MySQL is where all the data, custom reports and ticket formats get stored. It has to be running in order to use Wintix and Webtix. Rarely, after a Windows update, or for some other … Continue reading

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Are the wrong price categories appearing in your multi-charts?

Multi-charts are great to use for online sales if you have a large venue that won’t display completely or if part of your house is reserved seats and part is GA or general admission seats. One of our Wintix 6 … Continue reading

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Can you use Wintix on a Mac?

Wintix will work on a Mac, but you also need Parallels, Boot Camp, VMWare Fusion, or Crossover Mac. Parallels and Boot Camp work by using their own copy of Windows. You need to purchase both the program and Windows. (Crossover … Continue reading

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How to make an inactive name active again

Have you ever wanted to place a name that’s in the inactive mailing list back into your active mailing list in Wintix?  Here’s how. In Wintix, go to Mailing list | Customer lookup. Click on the Generic search button. Select … Continue reading

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How to get a mailing list for people who have paid for season tickets via specific pay types

Go to Mailing list | Generate a mailing list | Export email This report will include a list of everyone who has purchased a season ticket and will include all payment types originally input in Wintix under File | Payment … Continue reading

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