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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: Wintix 6
How do customer names and records intersect during sales?
There are three checkboxes in the Wintix initialization settings that determine how and when a customer is associated with and attached to a sale. Force entry of names when selling tix – Wintix will alert you if you don’t enter … Continue reading
How to prevent the customer history screen from appearing during each sale you do in Wintix 6
The Customer snapshot can be a handy reference when you are taking an order in Wintix so you can say thank you for donations or congratulate them on being a frequent patron. If you don’t want it to appear though, … Continue reading
What is “Value” field for in the price categories?
One of the main reasons we use the Value column is for shows that have been purchased as part of a season ticket sale. Once a season ticket is sold, the individual shows’ prices are shown as zero because they … Continue reading
How to have a special discounted price for a limited time or one day only – Wintix 6
A deal can seem especially exciting if it’s something available for only a short time – like a one-day sale. During the winter holiday season, there are a lot of time-sensitive deals like Black Friday or Cyber Monday happening, but … Continue reading
How to do a partial exchange for a general admission (GA) seat
(Click here for instructions on how to do a partial exchange for reserved seats.) If you want to do a partial exchange for a GA show: Open the original sale record. Click on the Tickets tab. Reduce the number of … Continue reading
How to do a partial exchange for reserved seats
(Click here to learn how to do a partial exchange for general admission [GA] seats.) Say a customer purchased multiple tickets to one performance on Webtix. They want to change the date attending for one of the people in their … Continue reading
How to create a mailing list from old shows
Perhaps you want to create a mailing or email blast to everyone who came to your shows last year – or to those who just came to a certain show or shows. There are two ways to do this. You … Continue reading
Season package show cancelled after there have been sales?
Although there could be various reasons this could happen, we have one Wintix user who had the following situation. No matter the reason for the cancellation, many of the instructions below will be applicable to rectifying the situation. They made … Continue reading
How to remove a donation from a cancelled sale
A client of ours had a duplicate sale that also had a donation. When they cancelled the duplicate sale, the duplicate donation was still in the sale and in reports, even though they tried to delete it. In this case, … Continue reading
How do you do a cash back in Wintix?
One of our Wintix users had a patron who was buying a group of tickets with a pre-filled out check that ended up being more than the amount she owed. They needed to accept the check but give her cash … Continue reading