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Category Archives: Seating Plans & Charts
Creating a season package for shows with different seating charts
Many times shows or performances that would be covered by a season package have their own specific seating plans. When creating a season package, it is important to take those different seating plans into account. Below are instructions for creating … Continue reading
Posted in Season package/season tickets, Seating Plans & Charts, Wintix 6
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How to replace a seating plan in a performance where seats have already been sold
NOTE: This will not work if the new seating plan is not the same exact length and width as the original one and you already have sold seats. A Wintix user told us that seats had been moved around in … Continue reading
How to update seats remaining on a chart
PLEASE NOTE: Below are instructions for updating ALL charts for all shows and performances and updating for only a specific performance. Regardless of the method you use, be aware that updating the seats remaining will take some time and will … Continue reading
Seating plan or seating plan PDF not displaying correctly?
Occasionally, we will hear from a Wintix user who is having the ASCII characters that make up the status of a seat in Wintix display incorrectly. They may see this message when trying to view a PDF of a seating … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
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Does your seating plan display “à” at the end of each row?
Very rarely, when someone prints or views a seating plan, a series of “ à” will appear at the end of each row, like this: We know that this is caused by Windows, but it will not affect the functionality … Continue reading
Updating where your wheelchair and companion seats are on a seating plan
Occasionally, the location of the wheelchair and companion seats may change in a venue and the seating plan needs to be updated. Sometimes this happens while tickets are being sold for a show that uses this plan, so there are … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
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Cabaret seating: when to use table numbers but not seat numbers in seating plan
A Wintix user told us: “When we sell tables in our cabaret space, we tell people they will be seated at a certain table, but we DO NOT give them a specific seat. We are concerned that when we sell … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
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How to release house seats for sale online prior to performance
House seats belong, by definition, to the house. They can’t be sold online and you need permission to sell them in-house. They are there for special circumstances when you need seats for VIPs, etc. There are situations, though, when you … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix6, Desktop Software, Wintix5, Seating Plans & Charts
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Can you print a seating plan that has seat numbers?
Our seating plans do not display seat numbers. The reason why there are no price indicators is because with most of our clients, there are at least three prices that are associated with each seat. It would not be practical … Continue reading
Be careful when modifying your seating plans
Whenever you decide to modify your seating plans, please contact our support team to go over what you would like to modify. Note: Always make a copy of your seating plan before modifying it, just in case! One of our … Continue reading