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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Category Archives: Desktop Software
Do you have a record stuck in “Record is in use” state?
Do you have a record that is stuck in the Record is in use state? A Wintix user had that issue. They closed all instances of Wintix and restarted all computers in hopes that this would fix it, but it … Continue reading
Are your workstations not connecting to your database?
After migrating their data to a new server computer, a Wintix user reported that none of the workstations could connect to the database. The new server computer had the connections blocked in the Windows Firewall settings. This is quite common. … Continue reading
Wintix display fuzzy or wrong size?
Did you upgrade to Windows 10 or download a Windows update and now your Wintix display is larger or blurry? The problem is between Windows and your hardware – most likely in the video driver. The best thing is to … Continue reading
How to rotate text or images on tickets in Wintix
Did you know you can rotate text or images so they fit better on a ticket? Go to File | Ticket setup. Click the Windows printer setup button. Your label designer will open up to edit ticket format. It will … Continue reading
Sales records and other data not correct? Could be a computer problem
Are you having problems with sales records and other data not being written correctly? Does this happen on every computer or just one in particular? Does this happen at random times or during the same time of day? Here are … Continue reading
Pay types not matching on custom reports?
When you run a custom report with pay types, is the report reading Pay1, Pay2, etc. instead of cash, check, credit card, etc.? One of our customers ran a Report | By day | What shows were sold | custom … Continue reading
Can’t find your Wintix shortcut? Here’s what to do
Did your Wintix shortcut icon accidentally get deleted? You can create a new one quite simply. Navigate to C:\Wintix6: Go to your computer Start Menu | Computer Double click on Local Disk (C:) Double click Wintix6 folder Scroll down to startwintix6.exe … Continue reading
This is what an HTML ticket in the purchase receipt looks like
If your Webtix patrons are not receiving the ticket PDF as an attachment to their email receipt, we can build an HTML ticket in the receipt. In the example below, you’ll see the Webtix transaction and the tickets the patrons … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Tickets
Tagged tutorial
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Add form choices (formchoices) to the showinfo3 tab
Form choices (a little drop down menu) are extremely useful for allowing patrons to choose all manner of things when they make a purchase online. Here are a few examples: Which shows they want to see from a season package … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6
Tagged tutorial
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Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want
Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading
Posted in Webtix Online Ticketing, Webtix6, Desktop Software, Wintix 6
Tagged User manual, tutorial
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