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Recent Posts
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- Use a separate URL for each class and/or special program
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- Emailing setup instructions for Postmark – Wintix 6
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Category Archives: Desktop Software
Add form choices (formchoices) to the showinfo3 tab
Form choices (a little drop down menu) are extremely useful for allowing patrons to choose all manner of things when they make a purchase online. Here are a few examples: Which shows they want to see from a season package … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6
Tagged tutorial
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Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want
Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading
Posted in Webtix Online Ticketing, Webtix6, Desktop Software, Wintix 6
Tagged User manual, tutorial
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Highlights of the 2015 Ticketing Satisfaction Survey
Here are some highlights of the 2015 Ticketing Satisfaction Survey conducted by AMT Lab (Arts Management & Technology Laboratory) at Carnegie Mellon University: Read the full survey report. “When analyzing how respondents use and value each feature it was important … Continue reading
How to run a sales report with hand-selected shows
A Wintix user has been doing test sales in a test show, but didn’t want those to show up in a sales report and skew results. If you run a Daily Sales Report, your report shows all sales – you … Continue reading
How to add a spouse’s name to a ticket format
Go to File |Ticket setup | click on the Windows printer setup button – this will bring up the Label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of … Continue reading
Problem emailing: “Failure. File not sent.”
A Wintix user was receiving that error message when trying to send email through Wintix. If this happens to you, there could be an issue with server settings on your network. We tested this issue using the same database they … Continue reading
Updating where your wheelchair and companion seats are on a seating plan
Occasionally, the location of the wheelchair and companion seats may change in a venue and the seating plan needs to be updated. Sometimes this happens while tickets are being sold for a show that uses this plan, so there are … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
Tagged tutorial
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Cabaret seating: when to use table numbers but not seat numbers in seating plan
A Wintix user told us: “When we sell tables in our cabaret space, we tell people they will be seated at a certain table, but we DO NOT give them a specific seat. We are concerned that when we sell … Continue reading
Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6
Tagged tutorial
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How to back up Wintix and find your backup
Center Stage Software backs up all our clients’ Wintix data every day, as long as we host your data. Some of our clients need to have a local backup of their database. To run a backup, go to Tools | … Continue reading
How many orders were sold for a show or a single performance
A Wintix user needed to know how many orders of tickets (not the total of tickets) were sold because they charge a fee PER ORDER to people who rent their venue. How to get a summary of how many orders … Continue reading