Category Archives: Desktop Software

Box-office software for your desktop.

The Plan tools button in your seating plan

Creating a detailed, accurate seating plan is a vital step to selling tickets with a reserved seating plan. While not difficult, it can be pain-staking, tedious work filled with many nuances that must be precisely performed. Center Stage Software will … Continue reading

Posted in Seating Plans & Charts | Tagged | Leave a comment

How to make your seating plan bigger

Sometimes, it’s necessary to make a seating plan bigger. Maybe you’ve added some seats in the theatre. With your plan open, Click the Plan tools button (bottom right corner) and depending on where you want to add seats, click one … Continue reading

Posted in Seating Plans & Charts | Tagged | Leave a comment

How to make your seating plan smaller

Sometimes, it’s necessary to make a seating plan smaller. Maybe you’ve removed some seats in the theatre and don’t want to have a seating plan with a lot of blank space in it. Start by making the status of each … Continue reading

Posted in Seating Plans & Charts | Tagged | Leave a comment

“Error 2059: Unhandled Structured Exception”

When trying to print a default ticket format, or a special ticket format, if you receive this error: “Error 2059: Unhandled Structured Exception” … … That means your printer codes are not being recognized by Wintix, or haven’t been set … Continue reading

Posted in Desktop Software, Wintix5, Printers/Tickets | Tagged | Leave a comment

How to get a mailing list for people who have paid for season tickets via specific pay types

Go to Mailing list | Generate a mailing list | Export email This report will include a list of everyone who has purchased a season ticket and will include all payment types originally input in Wintix under File | Payment … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to add a logo/image to a default or special ticket format in Wintix 6

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE:  Your image must be around 1″ in diameter and … Continue reading

Posted in Tickets, Wintix 6 | Tagged | Leave a comment

Run a report for the run of show that shows how many of each type of ticket was purchased

In Wintix, go to Report by show | Run of show. Select the Just the Totals radio button and the Custom report format radio button. Click on the down arrow and choose Prices format. When you run the report and … Continue reading

Posted in Desktop Software, Wintix5, Reports, Wintix 6 | Tagged | Leave a comment

What do I do if the internet goes down and I can’t sell tickets?

If Center Stage Software is hosting your Wintix, you need an internet connection to access it in real time. So how do you sell tickets if the internet goes down? Unfortunately, that can happen, but, fortunately, it rarely does. There … Continue reading

Posted in Webtix6, Webtix5, Desktop Software, Wintix5, Internet connectivity, Wintix 6 | Tagged | Leave a comment

Wintix updates 3/15/16

You can run a daily sales report, Run of show report and Performance summary report to a spreadsheet with all the fields. Season ticket report can now be appended to the output file Performance summary report can now include old … Continue reading

Posted in Wintix5 | Tagged | Leave a comment

How to change the font size on your ticket, label, receipt or report format

Please make sure when you are making changes, such as the size of the font, you choose File | Save as then navigate to the correct folder where the file should be saved. Do not choose Save as that could … Continue reading

Posted in Wintix5, Wintix 6 | Tagged | Leave a comment