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Recent Posts
- Stripe: How to Use the Start of Day Feature
- Stripe: Start of Day Feature Request to Stripe
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
Category Archives: Desktop Software
Do seating charts and plans look the same in Wintix and Webtix?
No, but they are similar. Both work off the same database, but they appear differently because Wintix is an desktop application while Webtix is Web-based. Here’s an example of what it looks like in Wintix. You can see the ascii … Continue reading
How to return seats or general admission tickets in Wintix 6
Below are instructions on how to 1) return reserved seats; 2) return GA seats. NOTE: Most organizations have a no refund policy but we’ve also included directions for refunds. 1) Return reserved seats Go to the Sales record. Click on … Continue reading
How to refund a purchase in Wintix
NOTE: It is recommended that you return seats or GA tickets FIRST before issuing a refund. Go to the Sales record. Click on the Payment tab. Below, we will show you how to refund 1) cash or a check; 2) … Continue reading
Sales records in Wintix 6
There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading
Can’t process a credit card in Wintix 6?
It’s likely that an important setting needs to be adjusted in your Payment types. When you make a sale (either regular sale or season package sale), and choose Credit card as the payment type, the Process button should appear in the right column … Continue reading
How do customer names and records intersect during sales?
There are three checkboxes in the Wintix initialization settings that determine how and when a customer is associated with and attached to a sale. Force entry of names when selling tix – Wintix will alert you if you don’t enter … Continue reading
How to prevent the customer history screen from appearing during each sale you do in Wintix 6
The Customer snapshot can be a handy reference when you are taking an order in Wintix so you can say thank you for donations or congratulate them on being a frequent patron. If you don’t want it to appear though, … Continue reading
Has your email address that you use to send Webtix receipts and tickets been reported as spam?
You may not even be aware that the email address you use for Webtix receipts and tickets has been blacklisted. What you may be experiencing is that your patrons aren’t receiving their receipts, sales don’t appear to go through, or … Continue reading
What is “Value” field for in the price categories?
One of the main reasons we use the Value column is for shows that have been purchased as part of a season ticket sale. Once a season ticket is sold, the individual shows’ prices are shown as zero because they … Continue reading
How to have a special discounted price for a limited time or one day only – Wintix 6
A deal can seem especially exciting if it’s something available for only a short time – like a one-day sale. During the winter holiday season, there are a lot of time-sensitive deals like Black Friday or Cyber Monday happening, but … Continue reading