Category Archives: Desktop Software

Box-office software for your desktop.

Use a separate URL for each class and/or special program

Posted on October 1, 2019

A lot of our Wintix/Webtix users create extra revenue and close community ties with classes or special programs. As there can be a lot of registration forms, special incentives, etc.  the list of options on your website can be quite … Continue reading →

Posted in Webtix Online Ticketing, Wintix 6 | Tagged , | Leave a comment

How to back date to the previous build of Wintix

Posted on October 11, 2019

If you have downloaded an update for Wintix and are having issues with the new update, follow the below steps to go back to the previous build (the build date that you were running before updating): Close Wintix (close ALL … Continue reading →

Posted in Wintix5, Wintix 6 | Tagged | Leave a comment

Emailing setup instructions for Postmark – Wintix 6

Posted on November 14, 2019

Click on File | Email settings. Fill out the form (see below for specifics) and click on Save settings. Mail server: smtp.postmarkapp.com. Ports can be 25, 2525, or 587. When using the Standard radio button, input port 25 or 2525. … Continue reading →

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How to run a report that shows you who is sitting in what seats

Posted on December 13, 2019

Go to Reports | By show | Single performance Choose your show in the left column. Choose the performance date in the right column. Choose your output preference from the drop down on the bottom left. Click the Seating chart button. … Continue reading →

Posted in Reports, Seating Plans & Charts, Wintix 6 | Tagged , | Leave a comment

How to make a reservation

Posted on January 10, 2020

Go to File | Payment types and make sure that Reservation is listed as Payment type. If it isn’t listed, click on Add a new payment type and add it. During a sale, don’t enter a payment in the Payment … Continue reading →

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How to set up minimum number of tickets purchased

Posted on January 21, 2020

You may want to set up a minimum number of tickets that must be purchased to receive a special price. This could be for group sales or for a promotion of some sort. Decide which price category you want to … Continue reading →

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Add sales items or merchandise to sell in Wintix 6

Posted on January 24, 2020

Go to File | Sales items. Click the Add a sales item button. The Inventory items window gives you a lot of options for how you want to add and sell your items. Add a sales item or Delete a … Continue reading →

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How to add a payment to an existing sales record – reserved seats

Posted on March 3, 2020

Say someone buys another ticket and you need to add money into the existing transaction so it can be in same payment record. PLEASE NOTE: This is to add a payment for an event with reserved seats. If the event … Continue reading →

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How to add a payment to an existing sales record (GA)

Posted on March 3, 2020

Say someone buys another ticket and you need to add money into the existing transaction so it can be in same payment record. PLEASE NOTE: This is to add a payment for an event with general admission (GA). If the … Continue reading →

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How to create a “holding, exchange, voucher” show for paid tickets that will be exchanged at a later date

Posted on March 18, 2020

This will most often occur in cases of family emergency or unexpected cancellation of a show.   In a case like this it is better to move the patron’s tickets to a holding show. The income from their purchase will … Continue reading →

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