Tag Archives: tutorial

Do you need Cyber Security Insurance?

11/2/17 Last week, one of our theatres asked us some innocuous questions. A lot of their business was coming in through Webtix, it was recommended that they get “Cyber Security Insurance.” And, they wanted to know what we were using … Continue reading

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What is a customer snapshot in Wintix 6?

  A Customer snapshot gives you a quick way to see a customer’s history at a glance. You can see, for example, number and types of performances attended and donation history. You can view the snapshot automatically when the customer … Continue reading

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Will thermal labels fade?

A Wintix user wanted to know if an auditor goes into the records a year or two later and looks at the label, will they still be readable? We told them, if you keep the labels covered in a box … Continue reading

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Add a new show

Add a new show in Wintix 5 Add a new show in Wintix 6

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How to sell gift certificates in Wintix 6

Your gift certificate would have been set up as a season package, so when selling a gift certificate in Wintix, go to Sales | Season package sale. Choose your gift certificate package and click on the Sell the tickets tab. … Continue reading

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How to add Gift certificates in Wintix 6 to be sold on Webtix

To learn how to sell gift certificates in Wintix, click here. To sell gift certificates on Webtix, first create a season package in Wintix that will serve as your gift certificate. Go to Show | Utilities | Add a new season … Continue reading

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Make sure your tickets are pointing to the right printer

One of our Wintix users notified us that the ticket format on her computer was working correctly and the ticket format on her associate’s computer was not – her tickets were printing so that the ticket was partially cut off … Continue reading

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Setting up a flex-pass season package in Wintix 6

Click here for instructions on how to select and sell season packages. In essence, a flex-pass is like a season gift certificate. The customer pays in advance for a certain number of tickets that are valid for a pre-determined time. … Continue reading

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Add information to Webtix by using Showinfo (Show info) and Perfinfo (Perf info) – Wintix 6

Wintix allows you to enter information about your shows and performances that will appear on your Webtix page to enhance the purchasing experience for your patrons when they buy tickets online. Here is where to enter the information and where … Continue reading

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How to do a Quick Sale

Sometimes time is short and lines are long. The best way to complete a transaction really quickly is to use the Quick Sale feature. This module is specifically used for POS at the time of the performance when you have long … Continue reading

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