Tag Archives: tutorial

Has your email address that you use to send Webtix receipts and tickets been reported as spam?

You may not even be aware that the email address you use for Webtix receipts and tickets has been blacklisted. What you may be experiencing is that your patrons aren’t receiving their receipts, sales don’t appear to go through, or … Continue reading

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Will I be able to preview my Webtix site before it or any changes go live?

No. There is no interface to see this in the desktop application of Wintix. Once the site and its changes are live, you can let us know if something needs to be changed. When you sign up for Webtix, Center Stage … Continue reading

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Misc. questions about Wintix

Do we need to have to preset donation amount?  Can we have donations where we can type in the amount the patron wants to donate at the time of the ticket sale?  Sometimes they tell us “keep the change as … Continue reading

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What is “value” field for in the price categories?

The short answer is that if you haven’t needed it before you probably don’t need to worry about it now. The longer answer is that the value field breaks down a price over several different shows. It was originally created … Continue reading

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How to collect donations in-house Wintix 5

First, learn how to set up donations here. NOTE: We recommend that you set up your donations as a season package rather than an individual show. You will need to sell them as a season package ticket. If someone decides … Continue reading

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How to collect donations in-house Wintix 6

First, learn how to set up donations here. NOTE: We recommend that you set up your donations as a season package rather than an individual show. There are a couple of ways to collect donations in-house. Sell them as a … Continue reading

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Grep command

Grep is a handy utility to find a text string within a file. Here is the command I use: grep -Hrn “Payment and Delivery” . There are some notes: Like everything else in the linux/unix/command line world, grep is case … Continue reading

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How to have a special discounted price for a limited time or one day only – Wintix 6

A deal can seem especially exciting if it’s something available for only a short time – like a one-day sale. During the winter holiday season, there are a lot of time-sensitive deals like Black Friday or Cyber Monday happening, but … Continue reading

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How long does a thermal printer last?

Generally most printers will last for about 10 years before you will need a new print head. That’s the only thing that will wear out in time. You do need to properly maintain your print head for that length of … Continue reading

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How to do a partial exchange for a general admission (GA) seat

(Click here for instructions on how to do a partial exchange for reserved seats.) If you want to do a partial exchange for a GA show: Open the original sale record. Click on the Tickets tab. Reduce the number of … Continue reading

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