Category Archives: Reports

How to navigate through report pages in Wintix

Most of the reports in Wintix can be sent to a PDF, where it is easy to page through multiple report pages. If you want to run your report to the screen, though, you may not see a menu to … Continue reading

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Did you accidentally delete a customer record?

A Wintix user told us that an employee accidentally marked an account for deletion that was full of history. Since she didn’t know about that, she used the “remove accounts marked for deletion” tool and the patron was deleted. Read … Continue reading

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How to create a mailing list from old shows

Perhaps you want to create a mailing or email blast to everyone who came to your shows last year – or to those who just came to a certain show or shows. There are two ways to do this. You … Continue reading

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How to email a publicity report for one show

Go to Report | By day | Publicity report. Choose the first date you started selling the show as the starting date, the day you stopped selling the show as the ending date, and only choose one show.

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How to reconcile your box office at the end of each business day

NOTE: This is standard office procedure and should be done by a designated person, like a box office manager. At the close of your business day, it is very important to: Count your cash and note how much cash you’ve … Continue reading

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Are your reports printing to the ticket printer?

NOTE: This post is primarily an internal post for a very unusual situation. If you have a similar type of problem, you are welcome to try the solutions below. If these instructions don’t solve your issue, please call support at … Continue reading

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How to send patrons a thank you for attending a performance or event

Imagine. You’ve been smiling all day and maybe humming a little tune because you went to a fun theatre production or special event the night before. You’ve been in a great mood all day. Now you turn on your computer, … Continue reading

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How to run a credit card log report

Go to Reports | By day | Credit card log. This report is generated by Authorize.net.  Any credit card transaction that has been received by Authorize.net can be viewed in Wintix with this report. Here is what it looks like.

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How to run a report for how many tickets are sold during a particular time period

Go to Report | By day | Sales report. Choose the starting date and ending date.  Notice, you can select just active sales, oldsales, or both. You also have a variety of other choices of things to include on the … Continue reading

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Want to know the percentage sold for each upcoming performance?

Use your Webtix admin section to run this report. Don’t have Webtix? Click here to learn to run a Performance Summary Report in Wintix. You have a bunch of shows on-sale but you need to know which shows need an … Continue reading

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