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Tag Archives: tutorial
How to tell the date of your Wintix update
In Wintix, go to Help | About Wintix. Right click in the white rectangle. A date of the latest update will appear. Sometimes Windows will put the date you download the update in the white rectangle. Doing this action tells … Continue reading
What are show notes and why use them?
Show notes are used as a call to action for anyone selling tickets in-house using Wintix. They can be reminders of something ticket sellers need to do or ask during a sale: “Do you need to buy a parking pass … Continue reading
Sales records v. payment records reports
Sales records reflect all sales done whether the were paid for or not. The payment records report show those sales that have been paid for. The default for running reports in Wintix is payment records. To turn on the option … Continue reading
Unspecified pay types?
Are you finding that there are unspecified pay types for online Webtix purchases? Go to Show | Edit a show | Internet options tab. Click the Domains button. Highlight the Domain name INTERNET. Make sure the Internet Credit Card box … Continue reading
Is your label special ticket designer setup a different size than your ticket?
You could have your special ticket format set up to send to a regular printer instead of your thermal ticket printer. Special ticket formats are usually designed for specific shows or performances. Does the screen shot below look something like … Continue reading
Instructional videos
How to make a regular sale How to add a show How to use the Help Desk
How to set any new sales history additions to the top of the list, not the bottom of the general information tab
You can tell Wintix to make any automatic entries be placed at the top not toward the bottom of the General information tab in the sales record. Go to File | Initialization | Options 2 tab. Check the In a … Continue reading
Where do you find a sales history within the sales record?
One of our Wintix users thought that all the notes and changes in a sale had disappeared. Please be aware that it never disappears. Go to the Sales record. Click on the Other information tab. Click the Sales history button. … Continue reading
Is Wintix rounding up a ticket purchase price?
One of our Wintix users reported when she tried to input a price $22.50, Wintix would round it up to $23.00. This is a Microsoft Windows issue that has to do with how currency displays are set up. Go to … Continue reading
Add information to Webtix by using Showinfo (Show info) for ALL performances of a show
NOTE: these instructions are for adding informational text to ALL performances of a show. If you want instructions for adding information to SINGLE performances, click here. Wintix allows you to enter information about your shows that will appear on your … Continue reading