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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Tag Archives: tutorial
How to get a button or link code in Webtix 6
Log on to your Webtix 6 admin page (you will need your sysadm login and password). Go to Shows | Utilities | Website quick links for shows. Your web master can then embed it on your website.
How to balance if a patron exchanges a more expensive ticket for a less expensive ticket
First off, have you seen this post on our help desk? It explains how to exchange seats. If you don’t give refunds and want to somehow account for the money that was over paid, enter it as a donation. If … Continue reading
How to add a service charge to all performances within a season ticket
Don’t use Payment Types to add a per ticket service charge when making a season package (father) sale. Each “daughter” sale of the father sale is for zero dollars, because all monies for that transaction were calculated on the father … Continue reading
How to configure Windows Explorer to easily view files
Open Windows explorer Click on the Organize button You’ll see a menu Click on Layout Check: Menu Bar Details Pane Navigation Pane Do not check Preview pane That should make your Windows explorer look like this when you open it:
How to replace a seating plan in a performance where seats have already been sold
NOTE: This will not work if the new seating plan is not the same exact length and width as the original one and you already have sold seats. A Wintix user told us that seats had been moved around in … Continue reading
Do you have patrons who want to put a deposit down for an undetermined number of seats for an undetermined performance date
Go to Show | Utilities | Add a new season package. Name it “Deposit Only” or whatever makes sense to you. Once you’ve created the package, click on Season Prices. You can enter price categories for different deposit amounts there … Continue reading
Are you getting a Syntax Error message when trying to print labels, receipts, reports or tickets?
That indicates that one or more fields on your format contains an expression with incorrect syntax. It may be that you have modified the format and, for instance, changed the Show field by removing the word Show and replacing it … Continue reading
How to set the maximum number of tickets that can be bought online in one price category
Go to Show | Edit a show | <name of show> Click on the Internet options button You can set the maximum number of tickets in the top field up to 9999.
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License
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Printing the name of a show you can’t publicize on a ticket
Is a licensing restriction preventing you from publicizing the name of a show until a certain date, even though you can still sell tickets in the meantime? You may have to use a substitute name for awhile but whatever the … Continue reading
Think a sale is fraudulent? You may be the victim of credit card theft
One of our customers noticed some completed Webtix sales that seemed suspicious. One of the customer’s names was Regerg Wefwefewf and another was Efwefw Ewfwe According to Bruce Schneier, a renowned cryptographer, computer security, and privacy specialist, this is a … Continue reading
Posted in Webtix Online Ticketing, Webtix Full License, Webtix6, Webtix5, Credit Card Processing
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