Categories
- Updates Wintix 2024
- Updates Wintix 2023
- Updates Wintix 2022
- Updates Wintix 2021
- Gift cards
- Webtix Online Ticketing
- ScanTix
- Webtix Rental
- Webtix Full License
- Webtix6
- Webtix5
- American Disabilities requirements for ticketing
- Coronavirus information
- Updates – Wintix
- Desktop Software
- Central Box Office
- Updates – Webtix
- Wintix5
- Datamax printers
- Video tutorial
- Datamax printer setup
- FundRaiser Software
- Scanning
- FGL printer setup
- GoDEX
- Stripe
- Printers/Tickets
- Authorize.net
- General Information
- Internet connectivity
- Reports
- Newsletters
- Credit Card Processing
- Season package/season tickets
- Tickets
- E-commerce
- Accounting
- Donations
- Uncategorized
- Seating Plans & Charts
- Security
- Wintix 6
- Webinar
- Just for fun
-
Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Tag Archives: tutorial
How to make your seating plan smaller
Sometimes, it’s necessary to make a seating plan smaller. Maybe you’ve removed some seats in the theatre and don’t want to have a seating plan with a lot of blank space in it. Start by making the status of each … Continue reading
Use service fees to encourage online purchases
Are you charging a service fee for your online patrons but not when you sell tickets in-house. This will discourage patrons from purchasing online, which is the opposite of what you want to do. Some of our clients are encouraging … Continue reading
“Error 2059: Unhandled Structured Exception”
When trying to print a default ticket format, or a special ticket format, if you receive this error: “Error 2059: Unhandled Structured Exception” … … That means your printer codes are not being recognized by Wintix, or haven’t been set … Continue reading
How to get a mailing list for people who have paid for season tickets via specific pay types
Go to Mailing list | Generate a mailing list | Export email This report will include a list of everyone who has purchased a season ticket and will include all payment types originally input in Wintix under File | Payment … Continue reading
How to find HEX colors to put in HTML
You can use HTML codes in the perfinfo1 tab to add some excitement and pizzazz to your Webtix page. The instructions are here. In one part of the post, you learn how to tell Wintix what color you would like … Continue reading
How to print multiple tickets for multiple sales
Do you want to print multiple tickets for multiple sales without having to click Print (on the Windows printer dialogue box) for each sale? Go to File | Ticket setup Uncheck Display a prompt before printing tix. When you uncheck … Continue reading
How to include taxes and fees into ticket price so it’s not broken out in the total price
One of our Webtix users charges sales tax and a service fee but wanted to have the customer’s receipt show the total only, not breaking out the extra fees, so it would show up as, say, $37.50 or $35.40 instead … Continue reading
How to add a logo/image to a default or special ticket format in Wintix 6
Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE: Your image must be around 1″ in diameter and … Continue reading
Authorize.net Technical Updates email
UPDATE AS OF MAY 2019 This information supersedes the instructions below that were published on April 7, 2016. At that time, you were instructed to input the text outlined in red (with “secure2.authorize.net”) for credit card processing in the Initialization … Continue reading
Beware of spear phishing emails
Spear phishing is an email that appears to be from an individual or business that you know. But it isn’t. It’s from the same criminal hackers who want your credit card and bank account numbers, passwords, and the financial information … Continue reading