Tag Archives: tutorial

How to change the font size on your ticket, label, receipt or report format

Posted on March 14, 2016

Please make sure when you are making changes, such as the size of the font, you choose File | Save as then navigate to the correct folder where the file should be saved. Do not choose Save as that could … Continue reading →

Posted in Wintix5, Wintix 6 | Tagged tutorial | Leave a comment

Add a “Book now” button in Facebook to your Webtix page

Posted on March 14, 2016

In March, 2016, Facebook added a feature where you can add a “Call to action” button at the top of your Facebook feed. We chose “Send Email,” but you can add a “Book now” button and link it to your … Continue reading →

Posted in Webtix6, Webtix5 | Tagged tutorial | Leave a comment

Setting up a season package in Wintix 6

Posted on March 3, 2016

To build a season package, you must first create all the individual shows that will comprise the season. Each show should be entered in your Wintix system, with all performance dates, times and individual show prices and season package price … Continue reading →

Posted in Desktop Software, Season package/season tickets, Wintix 6 | Tagged tutorial | Leave a comment

Sell pre-assigned season packages in Wintix 6

Posted on February 25, 2016

Click here to learn how to add and edit a pre-assigned season package in Wintix 6. Click here to learn how to sell a flex season package in Wintix 6. NOTE: One of the biggest features of season packages in … Continue reading →

Posted in Season package/season tickets, Wintix 6 | Tagged User manual, tutorial | Leave a comment

How to add a special added performance with different prices to sell on Webtix

Posted on February 22, 2016

One of our Wintix/Webtix users had a specially added performance with different price categories they needed to sell online with Webtix. They didn’t want to alter or add price categories to the original show, so they set up the added … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5 | Tagged tutorial | Leave a comment

Just a simple email. . . but it brought a hospital to a standstill

Posted on February 19, 2016

News on Tuesday … Hollywood Presbyterian Medical Center declared an emergency. The computers that ran CT scans, laboratory, and pharmacy work stopped. There was a message on the screens that the computers had been disabled by a thing called “ransomware.” … Continue reading →

Posted in General Information | Tagged tutorial | Leave a comment

Authorize.net error when trying to do a refund for a Webtix sale

Posted on February 19, 2016

Do you get the following Authorize.net error message when you are trying to do a Webtix refund in Authorize.net: “Error. An unanticipated error occurred while processing this request. Please click your browser’s Back button to return to the previous page.”? … Continue reading →

Posted in Authorize.net | Tagged tutorial | Leave a comment

How to uninstall a Microsoft update

Posted on February 8, 2016

In this case, we wanted to uninstall the update that creates the annoying pop up urging you to upgrade your system to Microsoft 10. It is update KB3035583. (A big thanks to Gina Draker of Ozark Actors Theatre for alerting … Continue reading →

Posted in General Information | Tagged tutorial | Leave a comment

Changing text in Webtix (the language function)

Posted on February 4, 2016

With Webtix, we have made our best guess as to what your customers will understand. For instance, the word “performance” refers to a single date and time of an event. However, customers may expect the word “game” to refer to … Continue reading →

Posted in Webtix Online Ticketing | Tagged tutorial | Leave a comment

What is the best way to see all the price categories you are using in your shows?