Tag Archives: tutorial

What is a Special Ticket Format (STF) and when would I use it?

Posted on July 20, 2016

You don’t need to  create and use a Special Ticket Format (STF) unless the ticket for that show will be different from the default ticket. So, when would you use a STF? If the show has a logo that is … Continue reading →

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How to remove seats from a seating plan

Posted on July 15, 2016

Double click on the first seat you want to remove. You will see the following screen, showing the data (row, section, seat number, etc.) for that seat. Remove all data from all fields. The Data for this seat window should … Continue reading →

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How to add leading zeroes on tickets

Posted on July 15, 2016

NOTE: This post is intended for internal use only. A Wintix user needed to print tickets in quantities greater than 10,000 tickets. They also needed to number them with a 4 digit number. They wanted to print numbers from 00001 … Continue reading →

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How to change the clerk after a sale has been done

Posted on July 14, 2016

If a ticket has been sold by one clerk, but another clerk needs to edit the sale, it’s a good idea to change the clerk so that the record reflects the correct person who edited it. The clerk does need … Continue reading →

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Ready to place an order? Here is what we need

Posted on July 1, 2016

 In order to serve you better, please fill out this quick survey. Contact Diane Rowe to get a quote: diane@centerstage.com. Complete the Wintix/Webtix service agreement. Ordering online sales with Wintix?  Complete the Webtix Shopping Cart Agreement and email it to … Continue reading →

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System requirements for the full Webtix Module

Posted on June 29, 2016

If you want to do it yourself, you need a LAMP stack and a static IP. You need Apache 2, PHP 5 and MySQL5. You must be able to bring up the default web page from a browser. A residential … Continue reading →

Posted in Webtix Online Ticketing, Webtix Full License | Tagged | Leave a comment

Printer drivers and set up instructions

Posted on June 28, 2016

About two thirds of our tech support deals with printers In fact, many printing problems can be solved with downloading an updated printer driver. Here are links to download drivers for commonly used printers from Datamax, Boca, Practical Automation and … Continue reading →

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How to get a report on the history of a patron: number of seasons and total of sales

Posted on June 27, 2016

Here is how to run a report to see the names, addresses, emails, dollar amount sold for season ticket subscribers. Go to Reports | By show | Season ticket Choose From Mainsale (which are your current season packages) Check or … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Wintix 6 | Tagged | Leave a comment

Add or install Wintix 6 to a new workstation

Posted on June 27, 2016

NOTE: After installing Wintix, make sure to run an update. (See instructions at the end of this post.) Download the Wintix 6 Setup by clicking the following link: https://www.dropbox.com/s/5wicedqnk43l6op/Wintix6Setup.exe?dl=0 Run the Wintix6setup.exe. Install it to C:\Wintix6. This will create a … Continue reading →

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How to get a report for purchases beyond the current fiscal year

Posted on June 7, 2016

To get the report for tickets purchased and monies collected for future performances beyond the current fiscal, run the following report in Wintix: Click on Reports | by Day | Show for a day (The starting date and ending date … Continue reading →

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