Tag Archives: tutorial

Batch printing unprinted tickets

Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets.  Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading

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Card declined. Hold for review.

Are your patrons trying to purchase tickets and it seems like their card gets declined? Even when they try other credit cards, they still seem declined? After several tries, then Wintix sends them a confirmation email with tickets. They may … Continue reading

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The Purchase Link button in Edit a Show

If you are in Show | Edit a show | Internet options tab, you will see a Purchase link button. This button opens a window where you put a link to a different purchase site if you are holding an … Continue reading

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Report by Day | Pay type

Go to Report | By day | Pay type Pick your starting and ending date and select which format you wish to use for your output. Click Run the report. Here is an example of what the report looks like. … Continue reading

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How to create an email list of patrons

Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields … Continue reading

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How to reset your Zebra scanner

Does your Zebra scanner: Not turn on Not take a charge You can find instructions on how to solve this on YouTube

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Setting up Stripe in Wintix

You can use charge cards two ways in Stripe: through a browser or a terminal. To charge cards in Stripe with a browser: In Wintix, go to File | Initialization | Credit cards. Choose STRIPE CONNECT (not STRIPE) as the … Continue reading

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Instructions for the Stripe WisePOS E – bbpos Terminal

Note: It takes a couple hours to charge the battery, but you can charge it while you perform these tasks. Press the button on the right side and hold it down to turn it on. When a battery icon appears … Continue reading

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Microsoft Printer Metadata Troubleshooter Tool

Click here to get the Troubleshooter Tool. The Microsoft Printer Metadata Troubleshooter Tool is intended to help users and administrators address the known issue as described in Printer names and icons might be changed and HP Smart app automatically installs. This tool … Continue reading

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How to automatically print more than one copy of a receipt from Wintix

Do you need to print more than one copy of a receipt when making a sale in Wintix? And do you need to have that number of copies printed all the time? You can set it up in Wintix by … Continue reading

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