Category Archives: Webtix Full License

Can you use Google Analytics with Webtix?

Yes. Just have your webmaster apply the Google Analytics code to your Webtix page and you can track your patrons.

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How to use Wintix and Webtix to invite patrons to join a mailing list

Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading

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Which platforms are your customers using to buy tickets through Webtix?

It can be useful – or at least interesting – to see which platforms your patrons use when purchasing tickets to your events. We know, for instance, that currently 52% of Webtix purchases are being made on mobile devices. We … Continue reading

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Does your Webtix slow down when you backup Wintix?

Unfortunately, it’s a matter of cycles in the processor and bandwidth. There is nothing you can do about it. However, you can do the backup at 3:00 in the morning, when there won’t be much web traffic. Put it in … Continue reading

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How to let patrons know a seat has a restricted or obstructed view

We would suggest putting in a special price code for “Restricted view” seats. That way, they will know, for sure.  Those seats would be for sale for only the “Restricted view” price. Depending on how important this is, there are … Continue reading

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How to turn off Webtix sales

You don’t want people to be able to buy tickets online right before the performance but you still need to be able to sell tickets at the door. Here’s how to do that: IMPORTANT: If you go to Show | … Continue reading

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If you remove the “password required” option from Webtix, will returning patrons be able to access their account?

Yes. If the password field (for returning patron log in) is removed from your Webtix files, then even if a customer has a password associated with their log in, they will be able to retrieve their information using only their … Continue reading

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Can Webtix charge just ONE service charge if patrons buy more than one show at a time?

The quick answer is no. Each order (or sale transaction) has its own unique sale number. The per order service charge applies to each unique sales transaction.  Webtix can perform multi-sale purchases at one checkout, but the $4.50 service charge … Continue reading

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How to access a list of patrons who click “Include me on your email list” in a Webtix order

Go to Mailing List|Generate a mailing list|Export email The window Exporting email addresses appears Check the box in the upper center of that window labeled Include only records that have opted in Go to the Fields to export tab Choose … Continue reading

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How to access a list of patrons who click “Include me on your email list” in a Webtix order

Go to Mailing List|Generate a mailing list|Export Email The window Exporting email addresses appears Select the box in the upper center of that window labeled Include only records that have opted in Go to the Fields to export tab Choose … Continue reading

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